Reception Team Member

Adagio Aparthotels; Birmingham; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Career Development

Training

Employee Benefits

Dynamic Work Environment

Welcoming Team

Job summary

Adagio Aparthotels Birmingham is seeking a friendly front desk Host to welcome guests, foster loyalty and maintain the highest standards of guest relations.

You will anticipate guest needs, handle feedback, inform guests about services, and assist with food and beverage service while upholding our brand image. Previous hospitality experience and a customer-focused mindset are essential. Join our inclusive team in Birmingham for a dynamic workplace and career growth opportunities.

Qualifications

• Previous experience in a similar role or a customer-focused role is required.

Responsibilities

• Welcome Guests
• Foster Loyalty
• Prioritize Guest Relations
• Anticipate Needs
• Handle Feedback
• Maintain Brand Image
• Inform Guests
• Assist with Food & Beverage Service
• Handle Administration

Skills

Customer service

Guest relations

Job description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Job Description

Are you someone who thrives on providing exceptional guest experiences? Do you enjoy building meaningful connections with customers while maintaining a professional demeanor? Look no further – at Adagio Apart-Hotel Birmingham, we have an exciting opportunity for you!

What You'll Do

• Welcome Guests
• Foster Loyalty
• Prioritize Guest Relations
• Anticipate Needs
• Handle Feedback
• Maintain Brand Image
• Inform Guests
• Assist with Food & Beverage Service
• Handle Administration

What You'll Gain

• Career Development:
• Training
• Employee Benefits
• Dynamic Work Environment
• Welcoming Team
• Many more.....

Qualifications

Previous experience in a similar role or a customer-focused role required.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent