Reception Team Leader - Patient Care & Operations

NHS; Huddersfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local GP practice in Huddersfield is seeking a Reception Team Leader to support a team of receptionists and ensure the smooth operation of the practice. Key responsibilities include managing patient interactions, overseeing administrative tasks, and coaching new staff. The ideal candidate will have at least 3 years of receptionist experience in a GP setting and proficiency in SystmOne. This role offers a supportive environment focused on delivering high-quality patient care with opportunities for professional growth.

Benefits

Supportive work environment

Opportunities for professional growth

Qualifications

• Minimum 3 years experience as a GP practice receptionist essential.
• Minimum 2 years leadership experience in a GP practice essential.
• Proficiency with SystmOne medical system essential.

Responsibilities

• Supervise and support the reception team.
• Manage telephone calls and general enquiries.
• Provide administrative support to clinicians and managers.

Skills

Multitasking

Communication

Confidentiality

Tools

SystmOne

Job description

A local GP practice in Huddersfield is seeking a Reception Team Leader to support a team of receptionists and ensure the smooth operation of the practice. Key responsibilities include managing patient interactions, overseeing administrative tasks, and coaching new staff. The ideal candidate will have at least 3 years of receptionist experience in a GP setting and proficiency in SystmOne. This role offers a supportive environment focused on delivering high-quality patient care with opportunities for professional growth.