Reception Supervisor

The Delaunay Team; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known restaurant group in London is seeking a Maitre d’ to manage table allocations and ensure a smooth dining experience for guests. In this role, you will anticipate guests' needs and foster a warm atmosphere, contributing to a growing customer base. The ideal candidate has experience with Seven-Rooms and Open Table systems, along with strong communication skills. This position offers various benefits, including generous discounts and a commitment to promoting from within.

Benefits

Generous discount across restaurants

Earning up to £100 in high street vouchers

Enhanced maternity and paternity leave

Mental health counselling and advice

Access to Wagestream for earned wages

Unique training opportunities

Qualifications

• Experience in a similar role within a busy restaurant environment.
• Strong communication skills to interact effectively with guests and team.
• Ability to manage turn times and table allocation.

Responsibilities

• Manage table allocation for both walk-ins and bookings.
• Anticipate guests’ needs and communicate special requests.
• Engage warmly with guests to build a regular customer base.

Skills

Seven-Rooms experience

Open Table experience

Job description

Descripción

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden.

At The Wolseley Hospitality Group,We create Places

where People feel they Belong.

Why work with us as a Maitre d’?

Enjoy a generous discount across

our restaurants on food and drinks.

Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.

Enhanced Maternity and Paternity leave to support working families.

Group-wide access to mental health counselling, legal and financial advice.

Advance access to earned wages via Wagestream.

A unique and varied training calendar including supplier trips, masterclasses and visits.

Visit our career page for a detailed list of our benefits

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow.Our diverse team reflects the inclusive culture.

The role of a Maitre d’:

Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively.

Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!

Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest

asset!

• Seven-Rooms and Open Table experience are required

The Wolseley Hospitality Group portfolio of restaurantscomprisesof The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's inSohoand The Wolseley City in Monument.