Reception Host: Warm Welcome, Smooth Check-ins

Village Hotels - Liverpool; England; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink

Friends & Family

Retail & Lifestyle

Support

Job summary

Village Hotels - Liverpool is seeking a friendly Reception Host to be the first and last impression of our hotel. You’ll greet guests warmly, guide them to self-service check-in terminals, and blend digital efficiency with genuine hospitality to ensure smooth arrivals and departures.

In this role you’ll handle on-the-spot problem solving, maintain a welcoming lobby, answer questions, and upsell our food and beverage facilities.

Responsibilities

• Greeting guests with warmth and energy at arrival.
• Direct guests to self-service check-in terminals and provide hands-on assistance when needed.
• Maintain a welcoming lobby, answer questions, and upsell food and beverage facilities.

Job description

Village Hotels - Liverpool is seeking a friendly Reception Host to be the first and last impression of our hotel. You’ll greet guests warmly, guide them to self-service check-in terminals, and blend digital efficiency with genuine hospitality to ensure smooth arrivals and departures.

In this role you’ll handle on-the-spot problem solving, maintain a welcoming lobby, answer questions, and upsell our food and beverage facilities.