Reception Host: Warm Welcome & Guest Experience Pro

Village Hotels; Eastleigh; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Hotel staff discounts

Food & Drink discounts 50%

Wagestream financial wellbeing

High Street discounts

Birthday off

Zusammenfassung

Village Hotels in the United Kingdom seeks a Reception Host to be the absolute face of the hotel. With guests using self-check-in terminals, you will be on the floor, ensuring a warm welcome and a courteous farewell to every guest.

We value personality and energy over a perfect CV. If you are approachable, have a lively personality, and enjoy chatting to people, you will receive the support, training, and opportunities to grow in hospitality with us.

Qualifikationen

• Must be friendly, approachable and confident with guests.
• Ability to chat with people and diffuse tense situations.
• Demonstrates genuine hospitality and positive attitude.

Aufgaben

• Greet guests as the primary face of Village Hotels and guide them to self-check-in terminals.
• Resolve guest issues on the spot with emotional intelligence and courtesy.
• Upsell Food & Beverage facilities, meetings and events to guests.
• Maintain front-of-house standards and assist with cash handling and housekeeping of public areas.

Kenntnisse

Outgoing personality

Excellent communication

Guest service

Jobbeschreibung

Village Hotels in the United Kingdom seeks a Reception Host to be the absolute face of the hotel. With guests using self-check-in terminals, you will be on the floor, ensuring a warm welcome and a courteous farewell to every guest.

We value personality and energy over a perfect CV. If you are approachable, have a lively personality, and enjoy chatting to people, you will receive the support, training, and opportunities to grow in hospitality with us.