Shop Supervisor

Sue Ryder; Renfrew; Remote; GBP 15.000 - 21.000; Teilzeit

Benefits dieser Stelle

Holiday allowance 27 days rising to 33

Company pension

Staff discount

Refer a Friend £250

Enhanced parental pay

Enhanced sick pay

Electric Vehicle Scheme

Healthcare plan

Death in Service

Employee support

Zusammenfassung

Shop Supervisor at Sue Ryder Renfrew is responsible for supporting the manager, driving sales, and leading a volunteer team in a busy charity shop. The role involves delivering excellent customer service, stock management, and contributing to local fundraising initiatives.

You will work 7.5 hours per week at £12.79 per hour, with shifts primarily on weekends and early evenings, supporting health and safety and merchandising standards within the shop environment.

Qualifikationen

• Customer service experience required.
• Previous supervisory experience.
• Cash handling/till work.
• Basic IT skills (emails, messaging, video calls).
• Organisational skills.
• Lone working experience.

Aufgaben

• Drive sales, income and performance against targets.
• Support and motivate the team to deliver excellent service.
• Build community relationships to generate donated stock.
• Recruit, train and retain volunteers.
• Maintain high standards of merchandising, housekeeping and health & safety.
• Manage stock and EPOS processes to keep the shop fresh and well presented.
• Champion the Sue Ryder brand and fundraising initiatives.

Kenntnisse

Customer Service Experience

Previous supervisory Experience

Cash Handling/Till work

Basic IT skills

Organisational Skills

Lone working experience

Tools

EPOS

Jobbeschreibung

# Shop SupervisorLocation:RenfrewJob Sector:Retail – Shop VacanciesSalary:£12.79 per hourEmployment Type:Part TimeHours of Work:7.5 hours per weekRef No:CB504299SS7056Closing Date:30/10/2026**Accessibility Form\\_Renfrew 7056.pdf****ASM - SS - additional information for interviews.pdf****Shop Supervisor [CSS Aug 20].docx**Shop Supervisor Location: Sue Ryder Charity shop, 6 Dunlop St, Renfrew PA4 8PQ Hours: 7.5 hours per week Salary:£12.79 per hour Become a part of our story. Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Supervisor to help us continue that work. You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle. We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off. Bring your leadership skills to a role with real purpose. You’ll be responsible for... • As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets. • Support and motivate the team to provide excellent service to customers and donors. • Building strong community relationships to generate quality donated stock. • Help Recruit, train and retain a committed volunteer team. • Support in maintaining high standards of merchandising, housekeeping and health & safety. • Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented. • Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives. The ideal candidate would be... We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in. Come and join the team as our Shop Supervisor at our Renfrew shop Shop Information You have chosen to look a little closer at our Sue Ryder Renfrew shop so straight away we would like to say thank you. Here in the Renfrew branch we work closely with the local schools and the community. We participate in the Duke of Edinburgh scheme and also recruit volunteers looking to gain retail experience or just give some of your free time to us. We are a varied team in Renfrew all with different skills. We receive donations daily varying from, most recently, an electric drum set to toddler beds to potato mashers. Our wide variety of donations means there is space for various areas of expertise. Minimum Essential Criteria • Customer Service Experience • Previous supervisory Experience • Cash Handling/Till work • Basic IT skills (emails/instant messaging/video calls) • Organisational Skills • Lone working experience Desirable Criteria • High street retail/leisure/hospitality background • KPI and target experience • Charity retail • Health & Safety knowledge • Team Player • Key holder/opening/closing • Merchandising/Stock rotation Benefits • 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time) • Company pension scheme • Staff discount with thousands of retailers • Refer a Friend scheme - £250 payment • Enhanced maternity, paternity and adoption pay • Enhanced sick pay • Electric Vehicle Scheme • Healthcare Cash plan, to claim back costs of routine healthcare • Death in Service benefit • Staff discount of 10% on new goods online at shop.sueryder.org • Structured induction programme and learning and development opportunities. • Access to Employee support programme For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/ Closing date: 30th October Interview date: 10th November Our commitment to equity, diversity and inclusion At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people. As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.