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Perfect Placement UK Ltd; Micheldever; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Ongoing training on in-house systems

Career progression opportunities

Stable work environment

Job summary

Perfect Placement UK Ltd in Micheldever, Hampshire, is seeking a highly skilled Service Advisor for a reputable dealership. This is a fantastic opportunity for an experienced motor trade professional to advance their career within a well-established company.

The role offers a competitive salary of £31,000, Monday to Friday 8am–5pm, with 1 in 3 Saturdays, and a supportive environment with ongoing training and clear progression.

Qualifications

• Proven experience as a Service Advisor within the motor trade.
• Excellent communication and customer service skills.
• Ability to work under pressure and manage multiple tasks.
• Knowledge of automotive service processes.
• Full UK driving licence.

Responsibilities

• Greet customers and understand vehicle service requirements.
• Provide accurate advice on service work and costs.
• Prepare and manage job cards and service schedules.
• Ensure customer satisfaction and foster long-term relationships.
• Upsell additional services and products where appropriate.
• Communicate effectively with workshop staff to facilitate timely repairs.
• Maintain accurate documentation and service records.
• Support the workshop team to ensure efficient workflow.

Skills

Customer service

Communication

Organisation

Under pressure

Full UK driving licence

Motor trade knowledge

Job description

We are currently seeking a highly skilled and dedicated Service Advisor to join our client's reputable dealership in Micheldever, Hampshire.

This is a fantastic opportunity for an experienced motor trade professional to advance their career within a well-established company that values customer satisfaction and employee development. The Service Advisor role offers stability, professional growth prospects, and a supportive working environment.

Benefits of the Service Advisor:

• Competitive basic salary of £31,000
• Monday to Friday working hours, 8am to 5pm
• 1 in 3 Saturday mornings, with flexibility for individual preferences
• Stable and secure working environment
• Ongoing training on in-house systems
• Supportive team focused on professional development
• Clear opportunities for career progression
• No bonuses, but a positive and collaborative workplace
• Full UK driving licence
• Opportunity to develop expertise in automotive service environment

Duties of the Service Advisor:

• Greeting customers and understanding their vehicle service requirements
• Providing accurate, clear advice on service work and costs
• Preparing and managing job cards and service schedules
• Ensuring customer satisfaction and fostering long-term relationships
• Upselling additional services and products where appropriate
• Communicating effectively with workshop staff to facilitate timely repairs
• Maintaining accurate documentation and service records
• Supporting the workshop team to ensure efficient workflow

Requirements of the Service Advisor:

• Proven experience as a Service Advisor within the motor trade
• Excellent communication and customer service skills
• Ability to work efficiently under pressure and manage multiple tasks
• Knowledge of automotive systems and service processes
• Strong organisational skills and professional approach
• Full UK driving licence
• Previous experience in a dealership or automotive environment is preferred but not essential