Read more

Machine Mart; City of Edinburgh; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Staff Discounts

Company pension scheme

Life Cover

Retail Trust access

Training and development

Promotion of internal candidates

Free Tea & Coffee

Job summary

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment. This role is in Edinburgh and focuses on co-managing a team to run the store daily, while delivering great customer service and achieving sales targets.

You will work closely with the Store Manager, motivate 4–6 staff, and provide honest advice to customers, helping them choose from a wide range of tools and equipment. Training and development are available.

Qualifications

• Proven experience in a retail customer service orientated or sales environment.
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• You’ll have practical experience / knowledge of some or all of our product range
• Proven ability to sell some or all of our product range
• Proven ability to deliver excellent customer service to all of our customers
• Proven experience in achieving sales targets
• You’ll be a confident, enthusiastic team player
• Your personal skills should include accuracy and numeracy as well as basic computer literacy
• You’ll possess a high degree of self motivation and a can-do attitude
• You’ll demonstrate a desire to succeed both individually and as co-leader of the team

Responsibilities

• Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store
• You will be leading by example, co-managing a small team of between 4 - 6 members of staff
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice

Skills

Retail sales

Customer service

Supervisory

Product knowledge

Sales targets

Numeracy

Computer literacy

Job description

• Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice

What you’ll need - skills and experience:

• Proven experience in a retail customer service orientated or sales environment
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• You’ll have practical experience / knowledge of some or all of our product range
• Proven ability to sell some or all of our product range
• Proven ability to deliver excellent customer service to all of our customers
• Proven experience in achieving sales targets
• You’ll be a confident, enthusiastic team player
• Your personal skills should include accuracy and numeracy as well as basic computer literacy
• You’ll possess a high degree of self motivation and a can-do attitude
• You’ll demonstrate a desire to succeed both individually and as co-leader of the team

What you’ll get in return for your commitment:

• Staff Discounts
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Free Tea & Coffee

About The Company

Where you’ll be working:

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk