Assistant Store Manager

Machine Mart; Wolverhampton; Vor Ort; GBP 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

Staff discounts

Company pension scheme

Life cover

Retail Trust wellbeing platform

24-hour helpline for support services

Discounts on brands and holidays

Role-specific training

Zusammenfassung

Machine Mart are seeking a store supervisor to work alongside the Store Manager in our Wolverhampton branch. You’ll be a hands-on leader, guiding a small team to deliver excellent customer service and hit sales targets.

You'll co-lead 4–6 staff, ensuring smooth day-to-day operation and a positive shopping experience for customers. Hours are up to 45 per week, with time off in lieu for extra hours. Employee benefits apply.

Qualifikationen

• Proven experience in a retail customer service orientated or sales environment.
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
• Able to demonstrate knowledge of our product range and sell accordingly.
• Proven ability to deliver excellent customer service and achieve sales targets.
• Confident, enthusiastic team player with strong numeracy and basic computer literacy.

Aufgaben

• Share joint responsibility for the day-to-day running of the store with the Store Manager.
• Lead by example and co-manage a small team of 4–6 staff.
• Motivate the team to deliver great customer experiences and achieve challenging sales targets.
• Build rapport with customers, guide them through choices, and ensure satisfaction.

Kenntnisse

Retail experience

Supervisory experience

Customer service

Sales targets

Numeracy

Team player

Self-motivation

IT literacy

Tools

POS systems

Jobbeschreibung

• Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store
• You will be working up to 45 hours per week
• all extra time worked is paid or can be taken as time off in lieu
• You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice What you’ll need
• skills and experience:
• Proven experience in a retail customer service orientated or sales environment
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• You’ll have practical experience / knowledge of some or all of our product range
• Proven ability to sell some or all of our product range
• Proven ability to deliver excellent customer service to all of our customers
• Proven experience in achieving sales targets
• You'll be a confident, enthusiastic team player
• Your personal skills should include accuracy and numeracy as well as basic computer literacy
• You’ll possess a high degree of self motivation and a can-do attitude
• You’ll demonstrate a desire to succeed both individually and as co-leader of the team Benefits What you’ll get in return for your commitment:
• Staff Discounts
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform
• offering a 24-hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Free Tea & Coffee About The Company Where you’ll be working: Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers.

With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.

For further information on our company and our product range, visit our website: www.machinemart.co.uk

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).