Assistant Store Manager

Machine Mart Ltd; City of Edinburgh; Vor Ort; GBP 25.000 - 35.000; Vollzeit

Benefits dieser Stelle

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Access to well-being platform

Role-specific training

Paid Breaks

Free Tea & Coffee

Zusammenfassung

Machine Mart Ltd is seeking a retail manager to support the Store Manager in Edinburgh. You will be responsible for day-to-day operations while leading a small team, ensuring excellent customer service, and achieving sales targets.

The ideal candidate will have a solid background in retail management or sales, coupled with a drive for team motivation and customer satisfaction. The position offers various benefits, including staff discounts, healthcare cash plans, and a pension scheme.

Qualifikationen

• Proven experience in a retail customer service orientated or sales environment.
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
• Proven ability to sell some or all of our product range.

Aufgaben

• Support the Store Manager in day-to-day store operations.
• Lead and motivate a team of 4 - 6 members.
• Ensure excellent customer service and achieve sales targets.

Kenntnisse

Retail customer service experience

Sales proficiency

Supervisory skills

Team motivation

Accuracy and numeracy

Basic computer literacy

Jobbeschreibung

What you’ll be doing:

• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store
• You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice

What you’ll need - skills and experience:

• Proven experience in a retail customer service orientated or sales environment
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• You’ll have practical experience / knowledge of some or all of our product range
• Proven ability to sell some or all of our product range
• Proven ability to deliver excellent customer service to all of our customers
• Proven experience in achieving sales targets
• You’ll be a confident, enthusiastic team player
• Your personal skills should include accuracy and numeracy as well as basic computer literacy
• You’ll possess a high degree of self motivation and a can-do attitude
• You’ll demonstrate a desire to succeed both individually and as co-leader of the team

What you'll get in return for your commitment:

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well‑being platform - offering a 24‑hour helpline for a variety of support services
• Discounts on 100’s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee