Assistant Store Manager

Machine Mart Ltd; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Access to well-being platform

Role-specific training

Paid Breaks

Free Tea & Coffee

Job summary

Machine Mart Ltd is seeking a retail manager to support the Store Manager in Edinburgh. You will be responsible for day-to-day operations while leading a small team, ensuring excellent customer service, and achieving sales targets.

The ideal candidate will have a solid background in retail management or sales, coupled with a drive for team motivation and customer satisfaction. The position offers various benefits, including staff discounts, healthcare cash plans, and a pension scheme.

Qualifications

• Proven experience in a retail customer service orientated or sales environment.
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
• Proven ability to sell some or all of our product range.

Responsibilities

• Support the Store Manager in day-to-day store operations.
• Lead and motivate a team of 4 - 6 members.
• Ensure excellent customer service and achieve sales targets.

Skills

Retail customer service experience

Sales proficiency

Supervisory skills

Team motivation

Accuracy and numeracy

Basic computer literacy

Job description

What you’ll be doing:

• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store
• You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice

What you’ll need - skills and experience:

• Proven experience in a retail customer service orientated or sales environment
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• You’ll have practical experience / knowledge of some or all of our product range
• Proven ability to sell some or all of our product range
• Proven ability to deliver excellent customer service to all of our customers
• Proven experience in achieving sales targets
• You’ll be a confident, enthusiastic team player
• Your personal skills should include accuracy and numeracy as well as basic computer literacy
• You’ll possess a high degree of self motivation and a can-do attitude
• You’ll demonstrate a desire to succeed both individually and as co-leader of the team

What you'll get in return for your commitment:

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well‑being platform - offering a 24‑hour helpline for a variety of support services
• Discounts on 100’s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee