Assistant Store Manager

Machine Mart Ltd; Eaglethorpe; Sur place; GBP 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Staff Discounts

Healthcare

Pension

Life Cover

Retail Trust access

Brand discounts

Role training

Internal promotion

Paid breaks

Tea & Coffee

Résumé du poste

Machine Mart Ltd is seeking a store supervisor in England to work with the Store Manager and help run the day-to-day operation.

You will co-lead a small team of 4-6 staff, motivate colleagues, and drive fantastic customer service while aiming to hit challenging sales targets. The role involves up to 45 hours per week with pay for overtime or time off in lieu.

Qualifications

• Proven experience in a retail customer service orientated or sales environment.
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
• Practical experience / knowledge of our product range.
• Proven ability to sell some or all of our product range.
• Proven ability to deliver excellent customer service to all of our customers.
• Proven experience in achieving sales targets.

Responsabilités

• Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store.
• Leading by example, co-managing a small team of between 4 - 6 members of staff
• Working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• Motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• Build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice

Connaissances

Retail supervision

Customer service

Sales targets

Team leadership

Numeracy

Computer literacy

Self-motivation

Outils

POS systems

Description du poste

What you’ll be doing:

• Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store
• You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice

What you’ll need - skills and experience:

• Proven experience in a retail customer service orientated or sales environment
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• You’ll have practical experience / knowledge of some or all of our product range
• Proven ability to sell some or all of our product range
• Proven ability to deliver excellent customer service to all of our customers
• Proven experience in achieving sales targets
• You’ll be a confident, enthusiastic team player
• Your personal skills should include accuracy and numeracy as well as basic computer literacy
• You’ll possess a high degree of self motivation and a can‑do attitude
• You’ll demonstrate a desire to succeed both individually and as co‑leader of the team

What you'll get in return for your commitment:

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24‑hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee