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Nuffield Health; Bromley; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Bromley Fitness & Wellbeing Club is seeking a Duty Manager to ensure the smooth running of the club, including opening and closing during shifts, and to deliver an exceptional member experience.

You will bring demonstrable sales experience, strong communication, and a collaborative spirit, with a can‑do attitude and a passion for customer service. Join us to lead by example and uphold high standards.

Qualifications

• Demonstrable sales experience and the ability to quickly grasp the business.
• Excellent communication skills and a collaborative spirit.
• A positive, can-do attitude with passion for customer service.

Responsibilities

• Open and close the club during shifts to ensure smooth operations.
• Prioritise member satisfaction and engage with members to build relationships.
• Lead by example and support colleagues while maintaining high standards.
• Conduct tours for prospective members highlighting benefits.
• Oversee health and safety protocols and address issues swiftly.
• Be able to swim to a high standard and train on-site for Lifeguard breaks.

Skills

Sales experience

Communication

Customer service

Leadership

Job description

Duty Manager - Fitness and Wellbeing Club

Bromley FWC | Fitness & Wellbeing Club | Permanent contract | Full time

Up to £28,620.93 per annum depending on experience plus sales commission

40 hours per week

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

Be responsible for the smooth running of our club; including the opening and closing the club when on shift

Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.

Lead by example, support and guide your colleagues while upholding the highest quality standards.

Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides

Oversee health and safety protocols, addressing any issues swiftly and effectively.

Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as

• free gym membership
• health assessments
• retail discounts
• pension options

At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.