Rail Systems Maintenance Technician Level 4

Telent Technology Services Limited; Warwick; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company in the UK is seeking a Rail Systems Maintenance Technician Level 4 to perform both reactive and planned maintenance on critical CCTV and station information systems. The ideal candidate will have experience in maintenance on CCTV and similar tech, understanding of SLA-driven contracts, and must possess a full UK driving license. This role offers opportunities for personal development and a range of benefits including holiday, pension, and additional perks.

Benefits

26 days holiday plus public holidays

Commercial Vehicle

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema and shopping

Qualifications

• Experience with CCTV, CIS, PAVA, and other security systems.
• Ability to work under SLA-driven contracts.
• Familiarity with IT systems for job updates and reporting.

Responsibilities

• Carry out reactive and corrective maintenance on various systems.
• Perform planned maintenance activities on a regular schedule.
• Report and fix faults in station communication effectively.

Skills

Maintenance experience on CCTV

Experience with SLA-driven maintenance contracts

Understanding of ServiceNow

Full UK Driving Licence

Job description

Overview

The successful Rail Systems Maintenance Technician Level 4 will be responsible for carrying out reactive and corrective maintenance activities on CCTV, CIS, PHP, PAVA, SISS (Station Information and Security Systems). The role is to work Monday to Friday and cover TOC stations across West London and along M3 / M4. SISS is essential to ensuring the travelling public are correctly informed and safe as they commute across our customer's rail networks; our maintenance service is critical to functioning of these systems.

What you’ll do

• Daily reactive maintenance activities across SISS and Telephony systems (CCTV systems, IP Networks, Help Points, Screens, Public Address, CIS, PAVA and Wi‑Fi)
• Daily, weekly, monthly and annual planned maintenance activities as defined by the Team Leader
• Ensuring SISS assets are well maintained, and station communication faults are reported and fixed
• Utilising field IT equipment to provide real‑time corrective and planned maintenance data
• Provide detailed reports to enable further investigations of referred faults

Key requirements

• Maintenance experience on CCTV, CIS, PAVA, PHP, Access Control or an electrical background
• Experience of working with SLA‑driven maintenance contracts
• Understanding of using ServiceNow or using IT for updating / closing jobs / reporting
• Full UK Driving Licence

Company overview

Telent is a leading technology company and specialist in the design, build, support and maintenance of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.

What we offer

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed team to deliver. We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role

• 26 days holiday, plus public holidays, and the option to buy or sell days annually
• Commercial Vehicle
• Company pension scheme
• A range of family‑friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants and shopping with Telent Reward scheme

Learn more about Telent