Radiology Patient Booking & Scheduling Coordinator

University College London Hospitals NHS Foundation Trust; City Of London; On-site; GBP 32,000 - 33,000; Full time

Job summary

University College London Hospitals NHS Foundation Trust is seeking a Patient Booking Assistant to support our Radiology Team with administrative duties, appointment scheduling, and confidential patient interactions. The role emphasizes high-quality patient pathways, effective communication, and teamwork in a fast-paced NHS environment.

You will use IT systems, Outlook and Excel to manage high volumes of work, ensuring prerequisites and follow-ups are tracked and completed to a high standard.

Qualifications

• Educated to GCSE level with English and Maths at grade C or above.
• Knowledge of administrative procedures and data protection.
• NVQ Level 3 in Business Administration or equivalent.

Responsibilities

• Utilise IT systems, MS Outlook and Excel proficiently.
• Communicate effectively with patients, carers and staff at all levels.
• Schedule appointments and manage prerequisites and follow-ups.
• Work autonomously and as part of a team in a high-volume environment.
• Provide front-line service with confidentiality.

Skills

Communication skills

Front-line service experience

Administrative procedures

Confidentiality

Education

GCSE English & Maths

NVQ Level 3 in Business Administration

Data Protection Act awareness

Tools

MS Outlook

Excel

Job description

University College London Hospitals NHS Foundation Trust is seeking a Patient Booking Assistant to support our Radiology Team with administrative duties, appointment scheduling, and confidential patient interactions. The role emphasizes high-quality patient pathways, effective communication, and teamwork in a fast-paced NHS environment.

You will use IT systems, Outlook and Excel to manage high volumes of work, ensuring prerequisites and follow-ups are tracked and completed to a high standard.