Radiology Appointment Scheduler (Patient Care & Admin)

Southend University Hospital NHS Trust; Southend-on-Sea; Presencial; GBP 21.000 - 24.000; Jornada completa

Descripción de la vacante

Southend University Hospital NHS Trust in the Southend area is seeking Booking Clerks to join our Radiology Department to provide high-standard administration support to appointment management. You will work as part of our friendly administration team to ensure patients are booked efficiently and seen in a timely manner, helping reduce waiting lists.

The role involves liaising with patients about imaging appointments, handling inquiries, and supporting radiology staff with attendance and

Responsabilidades

• Liaise directly with patients regarding imaging appointments both verbally and in written format.
• Respond to patient / carer enquiries regarding allocated appointment or attendance on site; providing information as required, resolving straight-forward queries in line with departmental protocols.
• Support with Radiology clinical and administration staff in line with protocols regarding attendance and non-attendance to planned appointments

Conocimientos

Appointment scheduling

Customer service

Data entry

Administrative support

Herramientas

Microsoft Office

Descripción del empleo

Southend University Hospital NHS Trust in the Southend area is seeking Booking Clerks to join our Radiology Department to provide high-standard administration support to appointment management. You will work as part of our friendly administration team to ensure patients are booked efficiently and seen in a timely manner, helping reduce waiting lists.

The role involves liaising with patients about imaging appointments, handling inquiries, and supporting radiology staff with attendance and