Radiology Booking & Admin Assistant – Patient Care

Epsom and St Helier University Hospitals NHS Trust; Epsom; On-site; GBP 31,000 - 32,000; Full time

Job summary

Epsom and St Helier University Hospitals NHS Trust in Epsom is seeking a Radiology Admin Assistant to join the clerical team. You will handle appointment bookings and interact with patients mainly by telephone, with some in-person guidance.

Based at Epsom Hospital in the Radiology Diagnostic Booking Centre, the role is full-time, Monday to Friday, with occasional attendance at St Helier as required. You will be supported by training and work within a large, professional team to deliver

Qualifications

• Experience of appointment booking and reception duties is desirable, though full training will be provided.
• Excellent communication skills and good IT/keyboard abilities are required.

Responsibilities

• Make appointment bookings for Radiology and provide reception support as needed.
• Deal with patients mainly by telephone and occasionally in person.
• Provide general reception duties to ensure smooth patient flow and high customer care.

Skills

Appointment bookings

Reception duties

Customer care

Telephone handling

Communication skills

IT knowledge

Keyboard skills

Job description

Epsom and St Helier University Hospitals NHS Trust in Epsom is seeking a Radiology Admin Assistant to join the clerical team. You will handle appointment bookings and interact with patients mainly by telephone, with some in-person guidance.

Based at Epsom Hospital in the Radiology Diagnostic Booking Centre, the role is full-time, Monday to Friday, with occasional attendance at St Helier as required. You will be supported by training and work within a large, professional team to deliver