Imaging Patient Scheduler & Admin Specialist

NHS; Greater London; On-site; GBP 32,000 - 33,000; Full time

Job summary

University College London Hospitals NHS Foundation Trust is seeking a highly motivated administrative assistant to join the Radiology Imaging Team. You will provide essential administrative support, coordinating appointments and patient pathways while assisting clinical staff.

This 37.5 hour role involves working between 08:00–20:00, with weekend shifts, using IT systems and Excel, and delivering patient-centred care in a busy NHS environment.

Qualifications

• GCSE English and Maths at grade C or above.
• Knowledge of administrative procedures and confidentiality.
• NVQ Level 3 in Business Administration, Customer Service or Healthcare Support Services or equivalent.
• Experience in a non-routine environment and customer-facing roles.

Responsibilities

• Utilise IT systems, MS Outlook and Excel proficiently.
• Communicate effectively and empathetically with patients, carers and staff.
• Manage and prioritise a high-volume workload.
• Provide front-line administrative support for patient pathways.
• Schedule appointments and manage prerequisites and follow-ups.
• Support clinical staff in a busy radiology environment.

Skills

IT systems

Outlook

Excel

Communication skills

Teamwork

Prioritisation

Customer service

Education

GCSE English and Maths

NVQ Level 3 in Business Administration or equivalent

Tools

IT systems

Job description

University College London Hospitals NHS Foundation Trust is seeking a highly motivated administrative assistant to join the Radiology Imaging Team. You will provide essential administrative support, coordinating appointments and patient pathways while assisting clinical staff.

This 37.5 hour role involves working between 08:00–20:00, with weekend shifts, using IT systems and Excel, and delivering patient-centred care in a busy NHS environment.