Radiology Booking & Scheduling Coordinator

Bedfordshire Hospitals NHS Foundation Trust; England; On-site; GBP 22,000 - 30,000; Full time

Job summary

A prominent NHS Foundation Trust in the UK is looking for a dedicated individual to join their Radiology department. The role involves welcoming patients, managing queries, and ensuring accurate data entry into the CRIS/PIMS systems. Candidates will need flexible communication skills and the ability to handle sensitive situations with professionalism. The Trust is committed to recruitment based on core values and offers strong support for staff development and well-being. This is a great opportunity within a growing healthcare setting.

Benefits

Access to training and development programs

Inclusive recruitment practices

Supportive work environment

Qualifications

• Experience in a patient-facing role within a healthcare setting.
• Ability to handle distressed patients with professionalism.
• Proficiency in managing basic clinical guidance for non-routine requests.

Responsibilities

• Welcome patients and provide directions at reception.
• Handle patient queries sensitively by phone and in person.
• Check patient details and referral information on arrival.
• Schedule appointments considering medical conditions.
• Monitor patient waiting times and elevate issues to management.

Skills

Flexible communication skills

Sensitivity in handling patient queries

Knowledge of imaging modalities

Initiative in evaluating requests

Tools

CRIS/PIMS System

ICE System

CMIS Maternity System

Job description

A prominent NHS Foundation Trust in the UK is looking for a dedicated individual to join their Radiology department. The role involves welcoming patients, managing queries, and ensuring accurate data entry into the CRIS/PIMS systems. Candidates will need flexible communication skills and the ability to handle sensitive situations with professionalism. The Trust is committed to recruitment based on core values and offers strong support for staff development and well-being. This is a great opportunity within a growing healthcare setting.