Radiology Administrator (Bank)

Nuffield Health; Cowbridge; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading healthcare provider in Wales is seeking a Radiology Administrator. This role involves welcoming patients, scheduling appointments, and supporting clinical staff in a busy radiology department. Ideal candidates will possess strong communication and organizational skills, with experience in healthcare administration preferred. Benefits include a pension scheme and discounted gym membership. Apply now to join this dynamic team.

Benefits

Holiday in line with the Working Time Directive

Access to Pension Scheme

Discounted gym membership at £25.00 a month

Qualifications

• Experience in Healthcare administration or Radiology reception is ideal.
• Ability to explain sensitive information clearly and sympathetically.
• Knowledge of clinical terminology is desirable.

Responsibilities

• Welcome patients and direct them appropriately.
• Schedule radiology appointments and manage diaries.
• Prepare clinical paperwork and referral forms.

Skills

Great communication skills

Organisational skills

Analytical skills

Customer service skills

Education

NVQ level 2 in business administration

Tools

IT skills

Job description

Radiology Administrator (Bank)

Nuffield Health Cardiff & Vale Hospital | Diagnostic Imaging | Bank contract - Ad hoc

£12.33 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad‑hoc basis to suit the needs of the business and your availability.

Our Radiology Administration team in our Nuffield Cardiff Bay Clinic currently have an opportunity for a Radiology Administrator. Continue your journey with us whilst we’ll support you to be your best. The Radiology department is a small but busy department covering all modalities including General Radiography, Theatre, Mammography, Ultrasound, MRI & CT.

The Role:

You will be the face of Nuffield Health Radiology and sensitive to our customer's needs.

As a Radiology Administrator, you will:

• Welcome patients, in person, and directing them to the appropriate waiting rooms.
• Use your empathy and customer service skills to build positive relationships with patients, staff and Consultants.
• Put people at ease when they visit our department.
• Schedule radiology appointments, manage radiology diaries and maintain databases whilst adhering to data protection.
• Answering the phone, processing queries and dealing with enquiries.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.
• Support clinical staff.
• Downloading and transferring of images between hospitals.
• Distributing imaging reports to referring clinicians.

To succeed as a Radiology Administrator, you will have:

• Great communication, organisational & analytical skills.
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or Radiology reception.
• Good IT and keyboard skills (NVQ level 2 in business administration desirable).
• Knowledge of clinical terminology (desirable).

Key information about the role.

The department is currently open from 8 am to 8 pm and will require different shift work to cover the workload, annual leave and any sickness.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you’re considered for this role.

It starts with you.