Quality Systems Manager

Albelli; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A multinational manufacturing firm is seeking a Quality Systems Manager to enhance the Quality Management System across its operations. This pivotal role involves collaborating with various teams to implement best practices, conduct audits, and develop training plans. Candidates should have a degree in a relevant field, Six Sigma certification, and extensive experience in quality systems. This position offers flexibility with hybrid work opportunities, a comprehensive benefits package, and a commitment to fostering quality across the organization.

Benefits

25 days holiday increasing to 30 after 5 years

Remote working abroad for 8 weeks

Healthcare and dental insurance

Cycle to work scheme

Mental health support available 24/7

Qualifications

• Equivalent extensive experience in a similar mid/senior quality systems role.
• Lead auditor (ISO 9001 or similar quality standard).
• Manufacturing or factory-based experience.

Responsibilities

• Implement and validate new quality systems and processes.
• Conduct internal and external audits, addressing findings.
• Develop and execute training plans for quality systems.

Skills

Six Sigma Black Belt

Data analysis

Problem solving 8D

Project management tools

Fluent in English

Education

Bachelor (BSc) or Master degree in a science or engineering discipline

Tools

Gantt chart

Critical Path Analysis

Job description

Overview

About the role

As a Quality Systems Manager at Albelli Photobox Group, you will play a pivotal role in fostering a culture of continuous improvement and a commitment to quality and occupational health & safety (OH&S) across our multinational manufacturing sites. Working within the Industrial Engineering & Planning function, you will collaborate closely with local quality assurance, production, process improvement, and customer service teams.

Responsibilities

• Collaborate with the broader Industrial Engineering & Planning and Operations teams to develop and implement quality systems as best practices (international travel required).
• Cultivate and maintain strong relationships with Local Quality & Factory Management teams, Project Management Office, Customer Service, and Product Teams to drive the development, implementation, and project management of initiatives aimed at enhancing the Quality Management System (QMS) and overall customer experience.
• Implement and validate new quality systems / processes, working alongside data owners and functional managers to monitor and report on their effectiveness, compliance with quality systems, and level of implementation.
• Manage the group-wide QMS implementation within the operations function, from defining the scope to delivering results across multinational sites.
• Develop and execute training plans to drive quality systems initiatives and provide training in quality systems methodology.
• Coach, mentor and inspire colleagues, instilling a quality-first mindset.
• Conduct internal and external audits, reporting and addressing findings in alignment with the QMS.
• Report relevant metrics and project updates to the management team.

Impact and Contributions

• Playing a pivotal role in promoting and safeguarding a culture of continuous improvement, a commitment to quality and OH&S across the multinational manufacturing sites.
• Enabling the successful execution of quality initiatives and improvements to the customer experience.
• Playing a strategic role in shaping the future of the organization by driving quality initiatives, developing a robust QMS, and aligning quality goals with overall business strategies.

Experience and attributes we value

• BAchelor (BSc) or Master degree in a science or engineering discipline.
• Equivalent extensive experience in a similar mid / senior quality systems role.
• Six Sigma Black Belt.
• Lead auditor (ISO 9001 or similar quality standard).
• Lead auditor (ISO 45001 or similar OH&S standard).
• Manufacturing or factory-based experience.
• Fluent in English both written & spoken.
• Report / SOP writingProblem solving 8D.
• Data analysis Pareto, Histogram, RSD.
• Project management tools Gantt chart, Critical Path Analysis, Action plan.

Nice to Have Experience

• Formal qualification in quality management.
• Formal qualification in project management.
• Formal qualification in health & safety NEBOSH.
• Coaching experience.
• Print industry, e-commerce, aerospace, automotive or FMCG.
• Fluent in either Spanish, German, or Dutch both written & spoken.
• Membership of the Chartered Quality Institute.

What’s in it for you?

• 25 days of holiday a year (excluding public holidays) increasing by 1 day each year up to 30 days after 5 years continuous service
• 8 weeks out of the year to work working remotely abroad
• Hybrid working - 1 day a week in the office
• Healthcare, dental and life assurance
• Money Purchase Pension scheme with employer / employee contributions
• Season ticket loans
• Cycle to work scheme
• Credits to spend each year on company products
• Mental health and wellbeing support available 24 / 7
• Referral bonus when you bring your friends to join the team