Quality Manager

Kingscroft Professional Resources Careers; Tamworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A specialist manufacturing organization in Tamworth is seeking a Quality Manager to lead improvements in product quality and service levels. The ideal candidate will have experience with ISO 9001 and a proven ability to enhance customer satisfaction through quality management techniques. Responsibilities include introducing best practices at the shop-floor level and addressing customer concerns effectively. This role offers an opportunity to join a high-performing production management team.

Qualifications

• Experience in delivering and developing ISO 9001 in a production environment.
• Skilled at delivering customer satisfaction through improved product quality.
• Capable of investigating non-conformance to generate process change.

Responsibilities

• Drive improvements in product quality and service levels.
• Lead the introduction of best practice quality techniques at the shop-floor level.
• Ensure effective and timely response to customer concerns.

Job description

Are you a Quality Manager looking for a new role Are you confident in delivering Production and Systems Quality Management in a high volume manufacturing environment Are you looking for a role as a Quality Manager in a high performing production management team in a successful and growing manufacturing operation.

Kingscroft have been asked to recruit for a Quality Manager by a specialist manufacturing organisation. As the ideal candidate for the role you will be experienced in delivering and developing ISO 9001 in a production environment. You will be skilled at delivering customer satisfaction through improved product quality and be capable of investigating non-conformance to generate process change to drive performance and reduce waste and low quality output.

As the Quality Manager your role and responsibilities will involve :

• Responsible for driving improvements in product quality and service levels to deliver excellent standards of customer care, with regular feedback for continuous improvement.
• Lead the introduction of best practice quality techniques at the shop-floor level such as standard work, quality alerts and mistake proofing. Key results must include a reduction in quality defects, damages and process errors for an overall reduction in the cost of poor quality.
• Responsible for effective and timely response to any customer concerns raised.

Provide visible leadership in Qualit...