Quality Manager

Hawk 3 Talent Solutions; England; On-site; GBP 46,000 - 55,000; Full time

Job summary

A leading recruitment firm is seeking an experienced Quality Manager to oversee quality management within a busy manufacturing environment. In this senior, hands-on role, you'll be responsible for product quality, managing the quality team, and ensuring compliance with relevant quality standards such as ISO and IATF. Your experience in leading teams and managing customer quality issues will drive continuous improvement and enhance customer satisfaction. This position allows for significant impact within the organization.

Qualifications

• Strong experience in manufacturing quality management.
• Excellent communication skills for team and client interactions.
• Experience leading teams and managing quality issues.

Responsibilities

• Overall responsibility for quality performance and reporting.
• Managing audits and maintaining quality management systems.
• Leading customer complaints, corrective actions, and root cause analysis.
• Supporting new products and contracts through PPAP, FMEA, and control plans.
• Developing, coaching, and appraising the quality team.
• Driving continuous improvement and supporting health & safety initiatives.

Skills

Manufacturing quality management

Excellent communication skills

Proactive improvement-focused mindset

Team leadership

Customer interaction

Auditor collaboration

Job description

Quality Manager

Location: Dorset

Hours of work: 8.00am-4.30pm Monday - Thursday, 8.00am - 3.30pm Friday

Salary: c£55,000

We are looking for an experienced Quality Manager to lead and manage all aspects of quality within a busy manufacturing environment. This is a senior, hands‑on role with responsibility for product quality, production processes, and the ongoing development of quality standards.

You will lead the quality team, work closely with production and senior management, and ensure compliance with all relevant quality management systems including ISO / IATF / AS / NADCAP. A key part of the role will be managing customer quality issues, driving corrective actions, and proactively reducing internal and external defects.

Key responsibilities

• Overall responsibility for quality performance and reporting
• Managing audits and maintaining quality management systems
• Leading customer complaints, corrective actions, and root cause analysis
• Supporting new products and contracts through PPAP, FMEA, and control plans
• Developing, coaching, and appraising the quality team
• Driving continuous improvement and supporting health & safety initiatives

About you

You will have strong experience in manufacturing quality management, excellent communication skills, and a proactive, improvement‑focused mindset. Experience leading teams and working with customers and auditors is essential.

This role offers the opportunity to make a real impact on quality, performance, and customer satisfaction.

Closing date is 16 th February 2026