Quality Manager

Pertemps Black Country Perms; Cannock; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

25 days holiday

Pension 5% Employer contribution

Life Insurance 4x annual salary

On-site role Cannock

Job summary

Pertemps Black Country Perms is seeking a Quality Manager for a permanent, on-site role in Cannock. You will lead quality operations across a manufacturing setting, owning ISO management systems, supplier performance and customer satisfaction, and drive continuous improvement initiatives.

Responsibilities include supplier audits, managing approval processes, investigating non-conformances and implementing corrective actions to prevent recurrence, while collaborating across departments to embed

Qualifications

• Proven quality management experience within manufacturing.
• Experience with supplier and customer quality, audits, NCRs.
• Experience managing ISO 9001 and auditing; ISO 14001 knowledge.
• Knowledge of APQP, PPAP, FMEA, control plans and SPC.
• Ability to interpret engineering drawings and tolerances.
• Strong problem-solving and communication skills.

Responsibilities

• Lead supplier approval, audits, performance monitoring and improvement programmes.
• Manage customer quality, CCARs and NCRs, leading containment and corrective actions to closure.
• Maintain ISO 9001 and ISO 14001 systems, coordinate internal and external audits.
• Apply APQP, PPAP, FMEA, control plans and SPC to support quality.
• Drive continuous improvement and monitor KPIs to reduce defects and costs.
• Collaborate across Purchasing, Sales, Finance, Production and support functions.

Skills

Quality management

Audit experience

Problem-solving

Cross-functional collaboration

Education

Quality or engineering qualification

Tools

APQP

PPAP

FMEA

SPC

ISO 9001

Job description

This permanent, full-time Quality Manager position in Cannock offers a salary of £45,000 to £50,000 annually, working with Pertemps Black Country Perms. The successful candidate will take charge of quality operations throughout a manufacturing setting, overseeing ISO management systems, supplier performance and customer satisfaction. Duties include conducting supplier audits, managing approval processes, investigating non-conformances and implementing corrective actions that prevent recurrence. The postholder will collaborate across departments to embed consistent standards, resolve issues promptly and champion continuous improvement initiatives. Applicants should demonstrate strong problem-solving abilities, audit experience and a track record of driving measurable results within quality management.

Quality Manager £45,000–£50,000 per annum Ready to take ownership of quality and make a real impact? We’re looking for a driven Quality Manager to lead quality, strengthen supplier performance and drive continuous improvement across a manufacturing business. If you can challenge processes, solve problems and deliver lasting results, this is an opportunity to make your mark.

The Role:

You will lead quality across the business, taking ownership of ISO management systems, supplier and customer quality, internal processes and continuous improvement. Working cross-functionally, you will ensure standards are consistently applied, quality issues are resolved effectively and corrective actions prevent repeat failures.

Key Responsibilities

• Supplier Quality: Manage supplier approval, audits, performance monitoring, non-conformances and improvement programmes.
• Customer Quality: Manage customer complaints, CCARs and NCRs, leading containment, root cause analysis and corrective actions through to verified closure.
• ISO Management Systems: Maintain and develop ISO 9001 and ISO 14001 systems, coordinate internal and external audits, and ensure findings are closed effectively.
• Quality Planning: Apply APQP, PPAP, FMEA, control plans and statistical process control (SPC) to support product and process quality.
• Total Quality Management: Drive consistent processes and quality accountability across Purchasing, Sales, Finance, Warehouse, Production and support functions.
• Continuous Improvement: Monitor KPIs, analyse quality trends, report performance and lead improvement projects to reduce defects, costs and repeat issues.

Essential Skills and Experience

• Proven quality management experience within manufacturing, engineering or component supply.
• Practical experience in supplier and customer quality, audits, NCRs, 8D investigations and corrective actions.
• Experience managing ISO 9001 and supporting external audits, with working knowledge of ISO 14001.
• Knowledge of APQP, PPAP, FMEA, control plans and SPC.
• Ability to interpret engineering drawings, dimensions and tolerances.
• Strong problem-solving, organisational and communication skills, with the confidence to challenge suppliers and drive improvements.

Desirable

• Quality or engineering qualification, auditor training, automotive or international supplier experience, and knowledge of Lean or Six Sigma.

Hours and Benefits

• Monday–Thursday: 08:15–17:00 Friday: 08:15–13:45
• Holiday: 25 days per year
• Pension: 5% employer contribution
• Life Insurance: Four times annual basic salary

If you’re a proactive quality professional ready to take ownership, improve performance and embed a culture of continuous improvement, we’d like to hear from you.