Quality Manager in Cannock

Energy Jobline CVL; Cannock; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Pension 5%

Life Insurance

Holiday 25 days

Job summary

Energy Jobline CVL in Cannock is seeking a Quality Manager to own quality across a manufacturing business. You will lead ISO management systems, supplier and customer quality, and drive continuous improvement to prevent defects.

You will analyse quality data, coordinate audits, manage NCRs, and spearhead APQP, PPAP, FMEA and SPC initiatives to ensure robust processes and strong cross-functional collaboration.

Qualifications

• Experience in quality management within manufacturing or engineering.
• Experience with ISO 9001 and internal/external audits.
• Knowledge of APQP, PPAP, FMEA, control plans and SPC.
• Ability to read engineering drawings and tolerances.
• Strong problem-solving and cross-functional collaboration.

Responsibilities

• Supplier quality: approvals, audits, monitoring, NCRs and improvement programmes.
• Customer quality: manage complaints, CCARs/NCRs, containment and corrective actions.
• ISO management: maintain ISO 9001/14001, coordinate audits, close findings.
• Quality planning: apply APQP/PPAP/FMEA/SPC to ensure product/process quality.
• Drive continuous improvement across functions to cut defects and costs.

Skills

ISO 9001

ISO 14001

APQP

PPAP

FMEA

SPC

Supplier quality

Customer quality

Engineering drawings

Problem solving

Job description

Quality Manager
£45,000–£50,000 per annum

Ready to take ownership of quality and make a real impact? We’re looking for a driven Quality Manager to lead quality, strengthen supplier performance and drive continuous improvement across a manufacturing business. If you can challenge processes, solve problems and deliver lasting results, this is an opportunity to make your mark.

The Role:

You will lead quality across the business, taking ownership of ISO management systems, supplier and customer quality, internal processes and continuous improvement. Working cross-functionally, you will ensure standards are consistently applied, quality issues are resolved effectively and corrective actions prevent repeat failures.

Key Responsibilities

Supplier Quality: Manage supplier approval, audits, performance monitoring, non-conformances and improvement programmes.

Customer Quality: Manage customer complaints, CCARs and NCRs, leading containment, root cause analysis and corrective actions through to verified closure.

ISO Management Systems: Maintain and develop ISO 9001 and ISO 14001 systems, coordinate internal and external audits, and ensure findings are closed effectively.

Quality Planning: Apply APQP, PPAP, FMEA, control plans and statistical process control (SPC) to support product and process quality.

Total Quality Management: Drive consistent processes and quality accountability across Purchasing, Sales, Finance, Warehouse, Production and support functions.

Continuous Improvement: Monitor KPIs, analyse quality trends, report performance and lead improvement projects to reduce defects, costs and repeat issues.

Essential Skills and Experience

Proven quality management experience within manufacturing, engineering or component supply.

Practical experience in supplier and customer quality, audits, NCRs, 8D investigations and corrective actions.

Experience managing ISO 9001 and supporting external audits, with working knowledge of ISO 14001.

Knowledge of APQP, PPAP, FMEA, control plans and SPC.

Ability to interpret engineering drawings, dimensions and tolerances.

Strong problem-solving, organisational and communication skills, with the confidence to challenge suppliers and drive improvements.

Desirable: Quality or engineering qualification, auditor training, automotive or international supplier experience, and knowledge of Lean or Six Sigma.

Hours and Benefits

Monday–Thursday: 08:15–17:00

Friday: 08:15–13:45

Holiday: 25 days per year

Pension: 5% employer contribution

Life Insurance: Four times annual basic salary

If you’re a proactive quality professional ready to take ownership, improve performance and embed a culture of continuous improvement, we’d like to hear from you