Quality Manager

Pertemps Network Group; Cannock; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Pension plan

Life insurance

Job summary

Pertemps Network Group is seeking an experienced Quality Manager to lead the quality function in a fast-paced manufacturing/engineering environment. This role focuses on maintaining high quality standards, driving continuous improvement, and ensuring compliance across the business.

The successful candidate will lead the QMS, manage audits, root cause analysis, and engage with cross-functional teams to embed a culture of quality.

Qualifications

• Proven experience in a Quality Manager role within manufacturing or engineering.
• Strong understanding of Quality Management Systems and quality standards.
• Experience conducting internal and external audits.
• Knowledge of quality tools and methodologies (8D, RCA, PPAP, FMEA, APQP).
• Ability to analyse data and implement process improvements.

Responsibilities

• Lead and manage the Quality Management System (QMS) to ensure compliance with industry standards.
• Drive continuous improvement across manufacturing and operational processes.
• Manage internal and external audits and ensure corrective actions are implemented effectively.
• Investigate non-conformances and customer complaints, identifying root causes and preventative measures.
• Monitor quality performance data and produce reports with recommendations for improvement.
• Collaborate with production, engineering, purchasing and senior management to promote a culture of quality.
• Develop and maintain quality procedures, policies and documentation.
• Oversee supplier quality performance and conduct supplier assessments.
• Lead customer quality activities and support during visits and audits.
• Train and mentor employees on quality processes and best practices.

Skills

Quality management

Audits

Data analysis

Leadership

Communication

Tools

Microsoft Office

Job description

Hours: Full Time, Permanent, Monday to Thursday 08:15–17:00; Friday 08:15–13:45

Office Based

Pertemps are delighted to be recruiting on behalf of a well-established and growing business for an experienced Quality Manager to lead and develop the company's quality function.

This is an excellent opportunity for a driven quality professional looking to play a key role within a fast-paced environment. The successful candidate will be responsible for maintaining quality standards, driving continuous improvement initiatives, managing audits, and ensuring compliance across the business.

Key Responsibilities

• Lead and manage the company's Quality Management System (QMS) to ensure compliance with industry standards.
• Drive continuous improvement activities across manufacturing and operational processes.
• Manage internal and external audits and ensure any corrective actions are implemented effectively.
• Investigate non-conformances, customer complaints and quality-related issues, identifying root causes and implementing preventative measures.
• Monitor and analyse quality performance data, producing reports and recommendations for improvement.
• Work closely with production, engineering, purchasing and senior management teams to promote a culture of quality throughout the business.
• Develop and maintain quality procedures, policies and documentation.
• Manage supplier quality performance, carrying out supplier assessments and supporting improvement plans where required.
• Lead customer quality activities and provide support during customer visits and audits.
• Train and mentor employees on quality processes, standards and best practices.

Candidate Requirements

• Proven experience in a Quality Manager, Quality Systems Manager or Senior Quality Engineer position within a manufacturing or engineering environment.
• Strong understanding of Quality Management Systems and quality standards.
• Experience conducting internal and external audits.
• Knowledge of quality tools and methodologies such as 8D, Root Cause Analysis, PPAP, FMEA, APQP or similar.
• Ability to analyse data and implement process improvements.
• Excellent communication skills with the ability to influence stakeholders at all levels.
• Strong leadership and people management experience.
• Proficient in Microsoft Office and quality reporting systems.
• Salary of £45,000 - £55,000 depending on experience.
• Auto-enrolment pension scheme with 5% employer contribution.
• Life insurance cover of four times annual basic salary.

If you are an experienced Quality professional looking for your next challenge and would like to make a real impact within a growing organisation, we'd love to hear from you.