Quality Auditor

Helping Hands Home Care; Remote; GBP 27,000 - 32,000; Full time

Job summary

A leading home care provider in the UK seeks an experienced Quality Auditor for a fixed-term remote contract. The role involves planning and delivering internal audits, evaluating services based on regulatory standards, and supporting regulatory inspections. The ideal candidate should have strong knowledge of compliance frameworks and auditing skills, along with a passion for quality care. Competitive salary of up to £32,000 and a chance to make a significant impact on care quality are offered.

Benefits

Flexible working hours

Professional development opportunities

Supportive and collaborative team

Qualifications

• Strong knowledge of CQC and/or CIW regulatory frameworks.
• Experience in compliance or quality role within health or social care.
• Ability to write clear and practical reports.

Responsibilities

• Plan and deliver internal audits across the organisation.
• Evaluate services against CQC and CIW standards.
• Identify trends, risks, and opportunities.

Skills

Strong knowledge of CQC and/or CIW regulatory frameworks

Proven experience in a compliance or quality role within health or social care

Confident auditing skills

Excellent analytical and communication abilities

Highly organised and self‑motivated

Passion for person‑centred care and service improvement

Education

Diploma in Health & Social Care

ISO 9001 Lead Auditor qualification (or equivalent)

Diploma in Quality Assurance or IOSH certification

Job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, caring isn’t just what we do — it’s who we are. Since 1989, we’ve been supporting adults to stay safe, independent and comfortable in the place they love most: their own home. Today, we’re proud to be one of the UK’s largest and most trusted home care providers, and we continue to grow with purpose.

We’re expanding our quality team and are looking for an experienced Quality Auditor who shares our passion for excellence. If you’re someone who champions high standards, understands compliance inside out, and wants to make a meaningful impact on care quality nationwide, this could be the opportunity you’ve been waiting for.

This is a fixed term contract for 3 months.

Salary : Up to £32,000

What you’ll do

• Plan and deliver internal audits across our organisation in line with our quality audit schedule.
• Evaluate services against CQC and CIW standards, offering clear, expert guidance on improvements.
• Identify trends, risks and opportunities, producing actionable reports that drive real change.
• Monitor and validate corrective actions, ensuring improvements are embedded and sustained.
• Support services preparing for regulatory and commissioner inspections, offering reassurance and expertise.
• Work closely with branch teams to ensure policies, procedures and quality standards are fully understood and consistently applied.
• Share best practice across regions, helping to build a culture of continuous improvement.
• Collaborate with internal teams — including L&D, HR and GDPR — to strengthen compliance and quality.
• Stay up to date with industry regulations, contributing to policy development and organisational learning.

What you’ll bring

Essential:

• Strong knowledge of CQC and/or CIW regulatory frameworks.
• Proven experience in a compliance or quality role within health or social care.
• Confident auditing skills and the ability to write clear, practical reports.
• Excellent analytical and communication abilities.
• A highly organised, self‑motivated and solution‑focused approach.
• A genuine passion for person‑centred care and service improvement.

Desirable:

• Diploma in Health & Social Care.
• ISO 9001 Lead Auditor qualification (or equivalent).
• Diploma in Quality Assurance or IOSH certification.

Why Helping Hands

• Fully remote role with flexible working.
• A supportive, experienced quality team that values collaboration and shared success.
• The chance to shape national standards and make a meaningful impact on care quality.
• Professional development opportunities to help you grow and thrive.
• A respected brand with over 150 branches nationwide.
• Competitive salary up to £32,000.

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are welcomed and considered fairly in line with our Equality and Diversity Policy.