Quality Assurance Test Team Leader

Appello Careline Limited.; New Milton; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

A leading telecare solutions provider in New Milton is looking for a QA Test Team Leader. You will guide a dynamic QA team in driving quality standards for software testing. The ideal candidate has 5+ years of experience, strong leadership skills, and a background in test automation. This role offers a salary of £38-42k, a hybrid work model, and excellent perks including private medical insurance and generous leave.

Benefits

25 days holiday plus bank holidays

Private Medical Insurance - Individual Cover

Various discounts on products and services

24/7 employee assistance program

Pension Scheme, up to 4% Company matched

Smart Tech & Cycle to work schemes

Free on-site parking

Qualifications

• 5+ years of hands-on experience in software testing.
• 1-2 years in a leadership role guiding teams.
• Experience with test automation, risk-based testing, and UAT coordination.

Responsibilities

• Lead the QA team to implement quality assurance practices.
• Oversee manual testing processes to identify software issues.
• Integrate automated testing practices.

Skills

Leadership

Quality assurance

Defect lifecycle management

Test planning

SQL

Education

Degree in Computer Science, IT, or related field

Tools

Test management tools

Job description

🧪Quality Assurance Test Team Leader

Lead the Charge in Quality Excellence – Join Us as QA Test Team Leader!

Are you passionate about driving quality and innovation in software testing? We're looking for a hands-on QA Test Team Leader to inspire and guide a small, dynamic team in delivering top-tier solutions for the telecare industry. This is your opportunity to shape the future of quality assurance at Appello Group—leading by example, championing best practices, and accelerating our journey toward smarter, more automated testing. If you're ready to make a real impact and elevate testing standards to new heights, we want to hear from you!

🕰️Hours: 35 hour per week

📅Shift pattern: Monday to Friday, 9am - 5pm

💸Salary: £38-42,000 dependant on experience

📆Start Date: January 2025

📍Location:Hybrid -New Milton (expectation of 4 days in office and 1 day work from home)

😎Appello Perks

• 25 days holiday plus bank holidays
• Private Medical Insurance -Individual Cover
• We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• 24/7 employee assistance programme with an easily accessible app!
• Family and friends’ discounts on our services & products
• Pension Scheme, up to 4% Company matched
• Smart Tech & Cycle to work schemes
• Free on-site parking

👇ABOUT YOU

You’re a seasoned QA professional with at least 5 years of hands-on experience in software testing

Its essential that you have at least 1–2 years in a leadership role where you've successfully guided teams on transformative journey.

You bring a strong track record of managing testing teams and environments, and you're passionate about driving quality and efficiency.

Your toolkit includes a deep understanding of defect lifecycle management, test planning, execution, and reporting. You’re confident working with test management tools and have a working knowledge of SQL. Ideally, you’ve also had exposure to test automation, risk-based testing, and UAT coordination.

You hold a degree in Computer Science, IT, or a related field, and may also have advanced certifications such as ISTQB Test Manager or training in Agile methodologies.

As a leader, you’re decisive, proactive, and highly detail-oriented. You thrive under pressure, adapt quickly to change, and foster a collaborative, team-first culture. You’re not just a manager—you’re a mentor who inspires others, embraces feedback, and is committed to continuous learning and improvement.

🧪THE ROLE

As our QA Test Team Leader, you’ll be at the heart of driving quality excellence across our software solutions. Leading a small, agile QA team, you’ll take a hands-on approach to optimise testing processes, ensuring our products meet the highest standards required in the telecare industry.

You’ll oversee detailed manual testing while strategically advancing our automated testing capabilities. Your leadership will foster a collaborative, high-performing team culture, and you’ll be instrumental in embedding best practices, maintaining compliance, and enhancing efficiency across our QA operations.

Main Responsibilities:

• Lead and guide the QA team in implementing and enhancing quality assurance practices to meet the highest standards in software development for the Appello Group.
• Introduce and coordinate the review and approval of test scripts and results.
  Oversee and execute meticulous manual testing processes to identify and resolve software issues.
• Strategically drive and integrate automated testing practices to improve efficiency and reliability.
• Foster a collaborative team culture, encouraging effective communication and knowledge sharing.
• Communicate clearly with both technical and non-technical colleagues across departments.
• Establish and enforce QA best practices, ensuring compliance with industry standards and regulations.
• Champion the adoption and integration of automated testing tools and technologies.
• Collaborate with cross-functional teams to align development and testing processes.
• Stay up to date with industry trends and advancements in testing methodologies.
• Take accountability for the overall efficiency and reliability of testing processes.
• Lead initiatives to maintain comprehensive documentation for knowledge sharing.
• Provide insights and recommendations on testing tools and technologies to enhance strategy.
• Offer leadership and line management for the QA team, supporting development, performance, and collaboration.

READY TO APPLY ✅

If you are interested in this role please upload your CV and answer a few questions about yourself

OTHER INFORMATION

This is an exciting time at the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.

We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.