Quality Assurance Senior Education and Training Officer

NHS; Greater London; On-site; GBP 42,000 - 51,000; Full time

Job summary

A leading children's healthcare service in London is seeking a Quality Assurance Senior Education and Training Officer to support the Cell and Gene Therapy Service. The role involves ensuring compliance with Good Manufacturing Practices (GMP) and maintaining an effective training program for staff. Candidates should have experience in a QA role, excellent communication skills, and a degree in a relevant scientific discipline. The position offers a competitive salary and a full-time fixed-term contract.

Qualifications

• Proven experience of working in a relevant technical support or QA role.
• Understanding of the principles of GMP and QA in a manufacturing environment.
• Experience in QMS management and supporting training programme development.

Responsibilities

• Support Quality Assurance by maintaining training programs for C&GTS.
• Work closely with Production and manufacturing teams to ensure compliance.
• Deliver routine GMP induction and refresher training.

Skills

Effective communication skills

Attention to detail

Problem-solving skills

Training and supervision abilities

Teamwork capability

Education

Degree in Pharmaceutical Science or relevant scientific discipline

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Q-Pulse

Job description

Quality Assurance Senior Education and Training Officer

Closing date is 16 December 2025.

Great Ormond Street Hospital Trust, Zayed Centre for Research into Rare Disease in Children (ZCR) is recruiting a Quality Assurance Senior Education and Training Officer for its Cell and Gene Therapy Service (C&GTS). We are a national centre of excellence in the provision of specialist children's health care, delivering the widest range of specialist care of any children's hospital in the UK.

The C&GTS manufactures life‑saving therapies for paediatric patients under MHRA licence. We will soon manufacture within our new state‑of‑the‑art, purpose‑built facility (ZCR), comprising seven cGMP compliant laboratories and support services. Our manufacturing facilities are licensed by the MHRA to allow us to function within the terms of our MIA(IMP) and MS licences.

The postholder will support the activities of Quality Assurance (QA) by following internal SOPs, Good Manufacturing Practice (GMP) principles, and regulatory guidance. The role focuses on maintaining the training programme for the Cell and Gene Therapy Service (C&GTS) facility.

Main duties of the job

The postholder, as a member of the Quality team, will work closely with the Production and manufacturing teams to build quality into the department, support staff in their training needs and ensure work is carried out in accordance with local, national and professional standards and regulatory guidelines.

The postholder will work within regulatory and legal frameworks to support the maintenance and improvement of established training programmes within C&GTS, providing routine GMP induction and refresher training and carrying out spot checks to ensure compliance.

Support the Quality Assurance function to build quality culture by working with Core/Production and NGGO teams in designing and building quality into facility management and manufacturing activities; support the development of key documentation, management of quality records, and assist in the maintenance of the Quality Management Systems (QMS).

About us

GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a fair, open, consistent and bias‑free process.

We are a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.

We particularly welcome applications from BAME communities, people with disabilities and/or long‑term health conditions and LGBT+ community members.

We are accredited as a Disability Confident Employer, a member of the Business Disability Forum and a Stonewall Diversity Champion.

Our active and Executive supported BAME, LGBT+ and Allies, Disability and Long‑Term Health Conditions and Women’s staff networks are employee‑led groups that contribute to a positive and inclusive work environment.

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment(s) below.

Person Specification

Experience/Knowledge

• Understanding of the principles of GMP and QA in a manufacturing environment
• Proven experience of working in a relevant technical support or QA role
• Experience in QMS management
• Previous experience in supporting training programmes development and improvement in a GMP facility EI/A
• Previous experience of delivering training to GMP staff
• IT competent (Word, Excel and PowerPoint)
• Experience in internal and/or external audits
• Good knowledge in supporting ATMP Manufacturing
• Previous experience of using Q‑Pulse
• Experience of working in a facility holding a MIA(IMP) and/or MS licences

Skills/Abilities

• Demonstrated ability to communicate information effectively both orally and in writing
• Good attention to detail and accuracy
• Demonstrated good problem‑solving skills
• Demonstrated ability to prioritise and meet deadlines
• Demonstrated ability to work independently and as part of a team
• Demonstrated ability to train and supervise

GOSH Culture and Values

• GOSH Values
• Understanding of Diversity and Inclusion challenges in the workplace
• Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace
• Educated to degree or equivalent level in Pharmaceutical Science or a relevant scientific discipline
• Training in QMS, QA or relevant experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Great Ormond Street Hospital for Children NHS Foundation Trust

Address

Zayed Centre for Research into Rare Disease in Children

£42,471 to £50,364 a year per annum inclusive

Contract

Fixed term

Duration

12 months

Working pattern

Full‑time

Reference number

271‑R&I‑7535081 A

Job locations

Zayed Centre for Research into Rare Disease in Children