Quality Assurance Manager

-; Willenhall; On-site; GBP 46,000 - 48,000; Full time

Job summary

A leading food company in the UK is seeking a Quality Assurance Manager to join its team in Market Drayton. The successful candidate will lead the QA team, uphold food safety and GMP standards, and ensure compliance with legislation. Responsibilities include conducting audits, training staff, and maintaining quality documentation. Applicants should have strong experience in QA within food manufacturing and relevant certifications. A collaborative work environment is guaranteed with opportunities for impact and growth.

Benefits

Employee Volunteering Days

Discount scheme

Well-being support

Team events

Financial support services

Qualifications

• Proven experience in a QA or Technical Management role within food manufacturing.
• Strong knowledge of BRC, HACCP, GMP, and food safety legislation.
• Excellent leadership, communication, and problem-solving skills.

Responsibilities

• Provide technical and quality support to the factory.
• Lead the operational QA team and drive quality culture.
• Ensure the QA team receives effective training and development.
• Conduct HACCP studies and supplier audits.
• Monitor supplier performance and initiate audits.

Skills

QA or Technical Management experience

BRC knowledge

HACCP knowledge

GMP knowledge

Food safety legislation

Leadership skills

Communication skills

Problem-solving skills

Microsoft Office proficiency

QA documentation systems

Education

Level 3 Food Safety

Level 3 HACCP

Job description

Overview

Join Our Quality Assurance Team at The Compleat Food Group!

We\'re excited to offer an incredible opportunity for a Quality Assurance Manager to join our dedicated and professional team in Market Drayton!

The purpose of this role is to provide effective technical and quality support to the factory by leading the operational QA team, promoting strong food safety and GMP standards, and maintaining positive relationships with customers, suppliers, and colleagues.

Who We Are:

At The Compleat Food Group, we\'re on a mission to create delectable food that not only brings joy to your taste buds but also extends love to our planet. We fondly refer to it as \'Food to Feel Good\' because we believe in savouring every bite whilst making a positive impact.

Our team of over c.6,500 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation of delectable products for UK consumers, prominent retailers, and our thrilling market-leading brands such as Wall\'s Pastry, Squeaky Bean, and Unearthed.

Role Details

Working Hours: 4 on, 4 off, 6am - 6pm

Role Type: Permanent, Full Time Role

Location: Palethorpes Bakery, Market Drayton

Salary: £46,000 - £48,000

Your Duties Will Include

• Build and maintain strong working relationships across all departments.
• Drive GMP and quality culture through walkarounds, handovers, meetings, and audits.
• Ensure the QA team receives effective training and development.
• Maintain accurate and up-to-date QA records.
• Contribute to the ongoing improvement of the Quality Management System.
• Support clear and timely communication between departments.
• Participate in HACCP studies, CCP reviews, and related procedures.
• Monitor supplier performance trends to improve product safety and quality.
• Initiate supplier audits and ensure raw materials meet specification.
• Lead Level 2 technical reviews to reduce non-conformances and complaints.
• Ensure all QA and QMS schedules are completed.
• Oversee the environmental microbiological monitoring programme and act on results.
• Plan and resource customer audits to maintain certification and approval.
• Support NPD and production teams with new product launches.
• Ensure the health and safety of the QA team through effective risk assessments.
• Coordinate Quality Improvement teams for product, process, and customer initiatives.
• Deputise for the Technical Manager as required, liaise with Night Shift and Hygiene teams, and undertake disciplinary actions when necessary.

Your Skills and Experience

You'll be a hands-on QA professional who thrives in a fast-paced food manufacturing environment. You'll bring both technical expertise and strong leadership skills, with a proactive approach to continuous improvement.

We're looking for:

• Proven experience in a QA or Technical Management role within food manufacturing.
• Strong knowledge of BRC, HACCP, GMP, and food safety legislation.
• Level 3 Food Safety and Level 3 HACCP (minimum).
• Excellent leadership, communication, and problem-solving skills.
• Confident in using Microsoft Office and QA documentation systems.

Package and Benefits

• Dynamic Environment: You will be working in a fast-paced, future-thinking agile company where your contributions make a real difference.
• Culture: Be part of a fantastic team that values diversity, innovation, collaboration and excellence.
• 2 Employee Volunteering Days per year
• Online and High-street retailer discount scheme
• Employee well-being and community support groups
• Charity Initiatives and Team events
• 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support)

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity\'s employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies:

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.