Quality Coach: Vehicle Testing & Compliance

Government Recruitment Service; Carbis Bay; Vor Ort; GBP 29.000 - 35.000; Vollzeit

Benefits dieser Stelle

Employer pension 28.97% of salary

25 days annual leave (+ bank holidays)

Zusammenfassung

The Government Recruitment Service is recruiting a Technical Quality Coach - Commercial for the Vehicle Services Quality Centre of Excellence within the DVSA. You will deliver quality assurance checks across the Commercial Vehicle Testing scheme and provide coaching to improve testing quality and consistency.

Based in St Ives, Cornwall, this full-time permanent role offers Civil Service benefits, including a generous pension, 25 days of annual leave (rising with service), and flexible working

Aufgaben

• Deliver quality assurance checks across the Commercial Vehicle Testing scheme to ensure compliance with DVSA standards, policies and operating instructions.
• Provide coaching, mentoring and technical support to improve testing quality, consistency and competency.
• Analyse quality and performance data to identify trends, risks and opportunities for improvement.
• Support appeals, complaints investigations, technical inspections and site suitability activities.
• Support the authorisation, review and ongoing suitability of Authorised Testing Facilities (ATFs), providing technical assurance and recommendations to support service delivery.
• Contribute to the Quality Centre of Excellence by promoting continuous improvement and service excellence.

Jobbeschreibung

The Government Recruitment Service is recruiting a Technical Quality Coach - Commercial for the Vehicle Services Quality Centre of Excellence within the DVSA. You will deliver quality assurance checks across the Commercial Vehicle Testing scheme and provide coaching to improve testing quality and consistency.

Based in St Ives, Cornwall, this full-time permanent role offers Civil Service benefits, including a generous pension, 25 days of annual leave (rising with service), and flexible working