QOF Admin & Patient Services Advisor — Flexible Hours

Symphony Healthcare Services Limited; South Petherton, Martock; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in South Petherton is seeking a full-time Quality & Outcomes Framework Admin & Patient Services Advisor. The role involves providing admin and reception duties across practices, liaising efficiently with patients and staff. Ideal candidates should have experience in customer-focused environments and familiarity with medical terminology. The position offers a competitive hourly rate and a permanent contract with flexible working options.

Benefits

NHS or NEST pension scheme

Generous annual leave

Flexible working options

Home working options where appropriate

Qualifications

• Experience of working in a customer focused environment.
• Experience of working within an administration team.
• Awareness of clinical systems such as EMIS.

Responsibilities

• Provide administration and reception based duties for the practices.
• Identify and book appointments and home visits in line with practice protocols.
• Maintain an overview of the waiting areas, informing patients of delays.

Skills

Computer literate and good keyboard skills

Ability to listen carefully and communicate effectively

Excellent organisational skills

Strong attention to detail

Ability to work well under pressure

Knowledge of medical terminology

Knowledge of the NHS/General Practice

Education

English & Maths GCSE or equivalent

Tools

EMIS clinical system

Job description

A healthcare provider in South Petherton is seeking a full-time Quality & Outcomes Framework Admin & Patient Services Advisor. The role involves providing admin and reception duties across practices, liaising efficiently with patients and staff. Ideal candidates should have experience in customer-focused environments and familiarity with medical terminology. The position offers a competitive hourly rate and a permanent contract with flexible working options.