Pupil Services Administrator

THE WHITE HORSE FEDERATION; Melksham; On-site; GBP 11,000 - 13,000; Part time

Job summary

A multi-academy trust school in Melksham is seeking a dedicated Pupil Services Administrator to join their supportive team. In this role, you will provide essential administrative support in our school office, dedicated to fostering a positive environment for families and students. The successful candidate will possess outstanding communication and customer service skills, be educated to GCSE level including English and Maths, and be proficient in Microsoft Office. This permanent, term-time only position offers actual salary in the range of £11,709.51 to £12,275.91 for 20 hours per week. Join us in creating the best learning experiences for our students.

Benefits

Employee Assistance programme

Cycle to Work Scheme

Menopause support network

Discounts on holidays and clothing

Eye Care Vouchers

Qualifications

• Must have extraordinary customer service skills and exceptional communication abilities.
• Experience in school administration preferred.
• Passion for working in an educational environment.

Responsibilities

• Provide high quality support in the school office.
• Support the Pupil Services team in administrative tasks.
• Foster a welcoming environment for students and families.

Skills

Excellent communication

Customer service skills

Competent in Microsoft Office

Organizational skills

Education

GCSE level including English and Maths

Job description

• A friendly, flexible and experienced administrator.
• An excellent communicator with outstanding customer service skills.
• Educated to GCSE level, including English and Maths.
• Competent in using Microsoft Office and Outlook.
• Passionate about working in a school environment.

Why Work for us?

We think you will love working with us and here are some of the reasons why:

• We are a welcoming and supportive school with strong values and a caring ethos.
• Our staff are a hardworking team dedicated to helping children succeed.
• Our children are engaged and eager to learn.
• We have a supportive leadership team and wider school community.

Forest and Sandridge C of E Primary School is a large, vibrant school located on the outskirts of Melksham, Wiltshire. With 16 classes and an outstanding preschool, we are proud to serve our community with high-quality education and pastoral care. In our most recent Ofsted inspection (February 2025), the school was rated Outstanding in all areas-a testament to the dedication and passion of our entire team and school community. While we are incredibly proud of our modern building and excellent facilities, it is our children and staff who truly make our school special. Their commitment, energy, and sense of community create a wonderful place to work and learn. We couldn't do what we do without our fantastic staff team, and we are looking for an organised and effective administrator to join our hard‑working office team as a Pupil Services Administrator, providing high quality support in our school office. If you are looking to continue your school administration career in a challenging and rewarding role within our school, then we want to hear from you. Come and join us on this exciting journey to help our school be the very best it can be for our children.

Vacancy Details: Pupil Services Administrator: 20 hours per week on a permanent basis, term time only, 39 working per year. Actual salary: WHFNKC K4‑k7 £11,709.51 to £12,275.91. MDSA: 5 hours per week on a permanent basis, term time only. 38 working weeks. Actual Salary: WHFNJC J2‑J3 £2,764.77 to £2,808.15.

As part of The White Horse Federation multi‑academy trust, we benefit from their support, encouragement, shared resources and outstanding CPD opportunities. Why not come and see for yourself? We would love to welcome you to our school and show you around so that you can better understand our school environment. Please get in touch with the school office to arrange. The White Horse Federation is a large Multi‑Academy Trust in South West and South East England, committed to providing the very best education for our students. We believe in empowering our staff to be the very best they can be, and that is why you will find a wide range of professional development opportunities available to you when you join us.

Advantages of Joining Our Federation

including:

• Employee Assistance programme
• Cycle to Work Scheme
• Menopause support network
• Discounts, save money on holidays, clothing and much more
• Discounts for Teachers - All staff within the Trust can take advantage of the discounts
• Blue Light Discount
• Eye Care Vouchers

Development

• Access to up-to-date training on safeguarding and child protection to ensure staff are fully supported in their roles, including ongoing updates on statutory safeguarding guidance and legislation.
• CPD Programme
• Supportive leadership team to help you reach your full potential

Pension / Leave and Service

• Excellent Pension Scheme
• Employer contributions above national standards
• Enhanced family-friendly policies, including maternity, paternity, adoption, and shared parental leave
• An additional White Horse concessionary day's leave per year