Pub Team Leader: Drive Service & Safety on Shift

Greene King; Midgham; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension contribution

33% staff discount on brands

Free employee assistance program

Enhanced family policies

Menopause Friendly Employer

Refer a friend up to £1,500

Wagestream access

Retail discounts

Holiday/shift rewards

Job summary

Chef & Brewer is seeking a Team Leader to guide a busy shift, ensuring exceptional guest experiences and smooth team performance. You will lead by example, support the management team, and maintain high standards across service, safety, and hospitality.

The role emphasizes hands-on leadership, effective communication, and a proactive approach to resolving issues while delivering memorable pub experiences for customers and colleagues alike.

Qualifications

• Deliver a heartfelt and memorable experience to every guest on every visit.
• Lead by example, deputising for management when needed.
• Coordinate the team during busy shifts to ensure smooth operation.
• Maintain bar and venue safety, legality, and cleanliness.

Responsibilities

• Provide customers with a memorable experience each time they visit.
• Deputise for the management team and resolve issues in their absence.
• Organise and coordinate the team during a busy shift for smooth operation.
• Ensure the bar is safe, legal, and clean, handling issues quickly and safely.

Skills

Customer service

Team leadership

Shift coordination

Safety & compliance

Job description

Chef & Brewer is seeking a Team Leader to guide a busy shift, ensuring exceptional guest experiences and smooth team performance. You will lead by example, support the management team, and maintain high standards across service, safety, and hospitality.

The role emphasizes hands-on leadership, effective communication, and a proactive approach to resolving issues while delivering memorable pub experiences for customers and colleagues alike.