Pub Team Leader: Drive Service & Shift Excellence

Chef and Brewer; Gedling; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Pension contribution

Staff discount on food and drink

Wagestream—access earned wages

Training and development opportunities

Retail discounts

Refer a friend bonus

Job summary

Chef & Brewer is seeking a Team Leader for one of our country-style pubs. You will lead the team on shift, ensuring service runs like clockwork, standards are maintained, and customers remain happy throughout their visit.

You’ll support the management team, resolve issues promptly, and help organise the team during busy periods. A positive attitude and a focus on safety and hospitality will be essential.

Qualifications

• Experience leading a front-of-house team during busy shifts.
• Ability to respond quickly to issues and keep service running smoothly.
• Strong focus on delivering a warm, welcoming customer experience.

Responsibilities

• Lead by example to ensure shifts run smoothly and to a high standard.
• Maintain excellent service and customer satisfaction during peak times.
• Support and deputise for management when required.

Skills

Lead a team

Customer service

Problem solving

Flexibility

Tools

POS/Front-of-house operations

Job description

Chef & Brewer is seeking a Team Leader for one of our country-style pubs. You will lead the team on shift, ensuring service runs like clockwork, standards are maintained, and customers remain happy throughout their visit.

You’ll support the management team, resolve issues promptly, and help organise the team during busy periods. A positive attitude and a focus on safety and hospitality will be essential.