Team Leader: Elevate Service, Lead Shifts, Grow

Greene King; Waterbeach; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Career progression

33% staff discount on all brands

Family-friendly policies

Menopause Friendly Employer

Wagestream access

Retail discounts

Job summary

Greene King’s Chef & Brewer pubs are seeking a Team Leader to drive high service standards and smooth shift operations. You’ll lead by example, support the team, and ensure guests enjoy a warm, memorable experience.

Responsibilities include deputising for management, organising the team during busy periods, and keeping the bar compliant and clean to ensure safety and quality across all service moments.

Qualifications

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for the management team and resolve issues during their absence.
• Organise and coordinate the team during a busy shift to keep things running smoothly.
• Make sure the bar is safe, legal, and clean, handling issues quickly and safely.

Responsibilities

• Lead by example to ensure the shift runs like clockwork.
• Maintain high standards and ensure customer satisfaction throughout the shift.

Job description

Greene King’s Chef & Brewer pubs are seeking a Team Leader to drive high service standards and smooth shift operations. You’ll lead by example, support the team, and ensure guests enjoy a warm, memorable experience.

Responsibilities include deputising for management, organising the team during busy periods, and keeping the bar compliant and clean to ensure safety and quality across all service moments.