Pub Team Leader: Service, Safety & Smooth Shifts

Greene King; Kirby Muxloe; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career development

Staff discounts

Employee assistance program

Maternity/Paternity policies

Refer a friend bonus

Job summary

Chef & Brewer is seeking a Team Leader to guide a shift, ensuring the team has everything needed for smooth service and that customers leave feeling valued and cared for. You will lead by example and uphold high standards of hospitality.

You’ll deputise for the management team during busy periods, coordinate the team to keep service clockwork, and ensure the bar remains safe, legal, and clean at all times.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Lead by example to ensure shifts run smoothly and customers are consistently well looked after.
• Support and deputise for managers during peak times and address issues promptly.
• Coordinate the team, ensure tasks are allocated, and maintain high service standards during busy periods.

Skills

Attention to detail

Customer service

Team leadership

Decision making

Job description

Chef & Brewer is seeking a Team Leader to guide a shift, ensuring the team has everything needed for smooth service and that customers leave feeling valued and cared for. You will lead by example and uphold high standards of hospitality.

You’ll deputise for the management team during busy periods, coordinate the team to keep service clockwork, and ensure the bar remains safe, legal, and clean at all times.