Pub Team Leader: Lead Service & Smooth Shifts

Greene King; Rochford; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Career development

Staff discounts (33%)

Family-friendly policies

Employee assistance program

Wage-on-demand (Wagestream)

Greene King Inns & hotels discounts

Refer a friend bonus (£1,500)

Retail discounts (up to 30% + more)

Job summary

Greene King’s Chef & Brewer is seeking a Team Leader to guide the shift with confidence, ensuring smooth operations and keeping customers smiling. You’ll support management, coordinate the team during busy periods, and maintain high standards across the bar and floor.

Thrive in a fast-paced pub environment and lead by example, delivering outstanding service while upholding safety and compliance. This role offers a clear path to developing leadership across our well-known brands.

Qualifications

• Provide customers with a heartfelt and memorable experience each time they visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift, ensuring smooth operations.

Responsibilities

• Make sure the bar is safe, legal, and clean, with issues dealt with quickly and safely.
• Lead by example to uphold high standards and customer satisfaction during every shift.
• Support the team to deliver great service and a warm welcome to all customers.

Skills

Customer service

Team leadership

Shift coordination

Problem solving

Communication

Job description

Greene King’s Chef & Brewer is seeking a Team Leader to guide the shift with confidence, ensuring smooth operations and keeping customers smiling. You’ll support management, coordinate the team during busy periods, and maintain high standards across the bar and floor.

Thrive in a fast-paced pub environment and lead by example, delivering outstanding service while upholding safety and compliance. This role offers a clear path to developing leadership across our well-known brands.