Propositions Manager

Barclays Bank Plc; Norwich; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading banking institution in Norwich seeks a skilled professional to lead a team and manage the end-to-end development of client propositions. This role requires strong leadership, analytical skills, and the ability to thrive in a fast-paced environment. The ideal candidate will have a proven track record in delivering successful propositions and a strong ability to communicate with senior leaders. Benefits include an annual bonus, 28 days holiday, private healthcare, and a pension scheme.

Benefits

Annual bonus based on performance

28 days holiday plus bank holidays

Pension with up to 10% employer contributions

Private healthcare

Subsidised onsite gym access

30% discount on Co-op products

Early pay access

Virtual healthcare services

24/7 colleague support service

Training and development support

Cycle-to-work scheme

Qualifications

• Experience managing the 360 propositions life cycle.
• Track record of delivering successful propositions in regulated organisations.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Lead and develop a small team fostering a supportive culture.
• Manage development and delivery of propositions.
• Own market insight framework to monitor trends and opportunities.

Skills

Team leadership

Analytical skills

Communication skills

Commercial acumen

Data analysis

Job description

Overview

Supports our commercial objectives by developing and delivering compelling client and member propositions.

Responsibilities

• Lead and develop a small team, fostering a culture that reflects our Co‑op Ways of being and values.
• Support the team in managing the end‑to‑end development and delivery of propositions, including creating benefits cases, managing governance documents and channel delivery plans.
• Manage a portfolio of activity including tests, trial mobilisation and full‑scale national launches across all sales channels.
• Own a market insight framework that keeps you up to date with emerging market trends, activity and opportunities.
• Work with our Insight team to manage research budgets, prioritising and conducting the right client and colleague research and analysis to meet team needs.
• Ensure all propositions, collateral and experiences comply with regulatory requirements.
• Own all proposition articulation and our "reasons to choose" as well as supporting the development of effective marketing campaigns and promotions.
• Proactively monitor and review performance and partner with business leads to create appropriate action plans where needed.

Qualifications

• Experience managing the 360 propositions life cycle.
• Track record of delivering successful propositions or commercial change initiatives in large, regulated organisations with operational, telephony and digital sales channels.
• Ability to thrive in a fast‑paced environment and manage competing priorities.
• Strong leadership skills and experience developing teams.
• Great analytical skills and experience using data and market insights to inform decisions.
• Excellent communication and influencing skills, with experience building relationships with senior leaders across the business.
• Strong commercial acumen and marketing knowledge and capabilities.

Benefits

• An annual bonus (based on personal and business performance).
• 28 days holiday (rising to 32 with service) plus bank holidays.
• A pension with up to 10% employer contributions.
• Private healthcare.
• Access to a subsidised onsite gym at our Manchester HQ.
• 30% discount on Co‑op products and 10% off other brands.
• Early access to a percentage of your pay as you earn it (Stream).
• Virtual healthcare including GP appointments, mental health, nutrition and fitness advice.
• 24/7 colleague support service.
• Training and support for your development and career progression.
• Cycle‑to‑work scheme.

Diversity & Inclusion

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.