Property Services Scheduler & Coordinator

Spencers Recruitment Ltd.; Greater London; On-site; GBP 26,000 - 28,000; Full time

Job summary

Spencers Recruitment Ltd. is recruiting on behalf of a North West London-based property services client for a Service Coordinator / Administrator role. The role involves coordinating a team of engineers, booking jobs, following up and ensuring completion while maintaining high service levels.

You will handle calls and emails, schedule engineers, liaise with customers and keep accurate records. The position is full-time, Monday to Friday, in North West London with a busy, varied workload.

Qualifications

• Experience in administrative, coordination or scheduling roles.
• Experience arranging engineers or field staff is advantageous.
• Experience in property services, facilities management, maintenance or similar service industries.
• Strong organizational skills and ability to manage a busy diary.
• Reliable, proactive and able to work under pressure.

Responsibilities

• Answering incoming calls and handling customer enquiries.
• Booking and scheduling engineers for visits.
• Coordinating engineers' diaries and appointments.
• Liaising with customers to confirm appointments.
• Following up on outstanding jobs and progressing them.
• Receiving and checking engineers' reports.
• Preparing reports for clients when required.
• Keeping customers updated on job progress.
• Maintaining accurate records of jobs and visits.
• Managing general admin and paperwork.
• Liaising between engineers, customers and the office.
• Prioritising urgent jobs when necessary.

Skills

Administrative experience

Coordination

Scheduling

Customer service

IT skills

Tools

MS Office

Job description

Spencers Recruitment Ltd. is recruiting on behalf of a North West London-based property services client for a Service Coordinator / Administrator role. The role involves coordinating a team of engineers, booking jobs, following up and ensuring completion while maintaining high service levels.

You will handle calls and emails, schedule engineers, liaise with customers and keep accurate records. The position is full-time, Monday to Friday, in North West London with a busy, varied workload.