Service Coordinator

System Recruitment Limited; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

System Recruitment Limited in East London is seeking an experienced Service Coordinator to oversee and manage all active repair and replacement work orders for the property management division. This dual-role position combines administrative duties with customer-focused support.

You will schedule, monitor, and ensure timely completion of tasks, assist sales during busy periods, and demonstrate strong organisation, communication, and proficiency with Microsoft Office.

Qualifications

• Strong prior experience in a Service Coordinator position or similar role such as a Resource Planner, Scheduler, Maintenance Coordinator, Service Planner etc, ideally in a property management or related sector.
• Proactive and professional attitude with strong attention to detail; ability to work independently and as part of a team.

Responsibilities

• Oversee and manage all active repair and replacement work orders for the property management division; schedule, monitor, and ensure on-time completion.
• Occasionally support the sales team during busy periods with customer service, product queries and quotations.

Skills

Service Coordinator experience

Organisational skills

Written and verbal communication

Teamwork

Customer service

Microsoft Office

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Salary: £21,000 to £27,000 – depending on experience

Start Date: ASAP

Hours: Monday-Friday 9.00-18.00
Job Type: Full-Time, Permanent

ESSENTIAL – We are looking for Strong prior experience in a Service Coordinator position or similar role such as a Resource Planner, Scheduler, Maintenance Coordinator, Service Planner etc, ideally in a property management or related sector.

A well-established firm based in East London are seeking an experienced Coordinator to join their professional team.

This a dual-role position is primarily responsible for overseeing and managing all active repair and replacement work orders for the property management division—ensuring jobs are scheduled, monitored, and completed efficiently and on time.

In addition, occasionally you will support the sales team during busy periods, offering excellent customer service and assisting with product queries and quotations. While the role includes some customer interaction, it is predominantly administrative, requiring strong organisation, time management, and communication skills.

You will have the following skills and experiences:

• Strong prior experience in a Service Coordinator position
• Excellent organisational skills and ability to manage multiple tasks
• Strong written and verbal communication skills
• Competence in Microsoft Office (Excel, Word, Outlook)
• Proactive and professional attitude with a strong attention to detail
• Comfortable working both independently and as part of a team

The role will suit individuals currently working as a Service Coordinator, Administrator, Maintenance Scheduler, Resource Planner, Office Administrator, Account Coordinator and be living within a commutable distance of Central London or be willing to relocate.