Property Services: Service Coordinator & Scheduler

Confidential; Greater London; On-site; GBP 26,000 - 28,000; Full time

Job summary

Confidential in North West London is seeking a Service Coordinator / Administrator to join their team. The role involves coordinating engineers, booking maintenance visits and ensuring timely completion while maintaining clear communication with clients.

The successful candidate will have experience in service coordination or administrative roles, with strong organisation, IT skills and the ability to manage a busy workload with multiple jobs simultaneously.

Qualifications

• Experience in administrative, coordination or scheduling role.
• Experience in service coordination or facilities management is advantageous.
• Strong organisational skills and attention to detail.

Responsibilities

• Answering incoming calls and dealing with customer enquiries.
• Booking and scheduling engineers for maintenance and service visits.
• Coordinating engineers' diaries and managing appointments.
• Liaising with customers to arrange and confirm appointments.
• Following up on outstanding jobs and ensuring progress.

Skills

Call handling

Engineering scheduling

Diary management

Customer liaison

Reporting

Documentation

Multitask under pressure

IT skills

Job description

Confidential in North West London is seeking a Service Coordinator / Administrator to join their team. The role involves coordinating engineers, booking maintenance visits and ensuring timely completion while maintaining clear communication with clients.

The successful candidate will have experience in service coordination or administrative roles, with strong organisation, IT skills and the ability to manage a busy workload with multiple jobs simultaneously.