Property Scheduling Coordinator — Fast-Paced & Impactful

Innovus Group; United Kingdom; On-site; GBP 39,000 - 65,000; Full time

Benefits offered by this job

Car allowance

Job summary

Innovus Group in the United Kingdom is seeking a proactive Scheduling Coordinator to manage site visits, coordinate with property managers and ensure smooth operations. You will be the go-to for scheduling, helping to drive performance, meet SLAs and deliver an excellent client experience.

The role reports to the Business and Performance Manager and requires a commitment to working from the New Milton office at least three days per week. A car allowance is included.

Qualifications

• Proven experience in scheduling, coordination, or administrative roles.
• Strong organisational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office and scheduling software (Excel, Outlook, Creatio).
• Ability to multitask and adapt in a fast-paced environment.
• Attention to detail and a proactive approach to problem-solving.

Responsibilities

• Own the Scheduling Process - process new instructions, record client orders and allocate jobs.
• Coordinate Site Visits with property managers to schedule appointments.
• Be the Point of Contact - manage inquiries on availability, reschedule appointments, and billing queries.
• Support Operational Flow - ensure documentation is accurate to proceed with jobs and billing.
• Assist with Billing & Quotes - collate weekly billing data and draft quotes for new instructions.
• Drive Performance - track SLAs and KPIs and coordinate with surveyors and managers.

Skills

Scheduling

Coordination

Administrative

Time management

Communication

Tools

Microsoft Office

Excel

Outlook

Creatio

Job description

Innovus Group in the United Kingdom is seeking a proactive Scheduling Coordinator to manage site visits, coordinate with property managers and ensure smooth operations. You will be the go-to for scheduling, helping to drive performance, meet SLAs and deliver an excellent client experience.

The role reports to the Business and Performance Manager and requires a commitment to working from the New Milton office at least three days per week. A car allowance is included.