Property Marketing, Management Administration and Customer Service Apprentice

Belvoir Group; Colchester; On-site; GBP 12,000 - 18,000; Full time

Job summary

A property management firm in Colchester is offering a full-time apprenticeship to develop skills in property marketing and management. You will learn to support both sales and lettings, inspect properties, and handle tenancy administration. This role involves a 35-hour work week including Saturdays, with a focus on customer service and collaboration within a small team. The position aims to secure a full-time role post-apprenticeship.

Benefits

Flexible working environment

Staff development opportunities

Qualifications

• Interest in property management and customer service.
• Desire to learn and develop skills within a team.

Responsibilities

• Provide property marketing and management support.
• Prepare properties for marketing in sales and lettings.
• Inspect properties and liaise with clients regarding maintenance.
• Conduct rent reviews and renew insurance policies.
• Register prospective tenants and show properties.
• Support buyers and vendors throughout the process.

Job description

Belvoir Colchester is a privately owned franchise business with a small team who work closely together to deliver great customer service. The business is small enough to be flexible to meet clients needs and implement changes as and when necessary. The owner takes the same approach to staff development and welfare and encourages apprentices to develop their skills within the team in areas they find most interesting as if the team enjoy their roles, the business will be better for it.

The opportunity to secure a full‑time position, once the apprenticeship is completed and fully funded Propertymark training.

Responsibilities

• Provide both property marketing and management support and, in doing so, learn all aspects of Estate Agency customer service and administration
• Preparing properties for marketing both in sales and lettings
• Inspecting properties and liaising with clients (and contractors), regarding any maintenance required
• Rent reviews due and insurance policy renewals
• Registering prospective tenants and showing properties
• Tenancy Administration; supporting buyers and vendors through the sales, marketing and progression process

35 hours per week, including one Saturday each month, for which you will receive a day off during the week. Monday to Friday, 9am to 5pm, Saturdays, 10am to 4pm.