Property Maintenance Officer

Link Group Limited; Falkirk; Hybrid; GBP 36,000 - 46,000; Full time

Job summary

A property management company is seeking a Property Management Officer based in Falkirk, offering hybrid working options. The successful candidate will deliver comprehensive property management for a portfolio of rent properties and support sales in the New Supply Shared Equity scheme. They should possess experience in property management, be customer-focused, and hold a full UK driving license. Further development opportunities and employee training are part of the offered package, along with a supportive work environment.

Benefits

Employee training and development

Supportive work environment

Autonomy in work

Flexible working arrangements

Qualifications

• Experience of property management and lettings.
• Knowledge of tenant participation and equal opportunities.
• Understanding of housing repairs and the Repairing Standard.

Responsibilities

• Provide a professional property and estates service.
• Ensure services are customer-focused and legally compliant.
• Support the assessment of applications and allocation of properties.

Skills

Property management experience

Customer care commitment

Experience in arrears management

Knowledge of housing legislation

MS Office (Excel, Word, Outlook, PowerPoint)

Experience with housing management systems

Full UK driving licence

Education

Excellent standard of education

Job description

Property Management Officer

£36,852.00 - £45,940.00 per annum (dependent on skills and experience)

Permanent

Location: This post is based at Link’s Falkirk office. However, hybrid working is available with this role. Alternative working patterns and/or working arrangements will be considered.

Hours of work: 35 hours per week, Monday to Friday.

The Role

At C~urb, part of Link Group, people are at the heart of everything we do. Our people have made our award‑winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

C~urb is looking for a Property Management Officer to provide a professional property and estates service for C~urb Letting’s portfolio of mid‑market and market rent properties. They will also support the sale of properties marketed through the New Supply Shared Equity scheme. The role includes providing a comprehensive housing management service, ensuring that the services delivered to customers are financially viable for Link, affordable for customers, legally compliant and customer focused.

The postholder will support the wider Commercial Services team as required, including Shared Ownership and Commercial Leases. The Property Management Officer will ensure that applications are assessed, properties allocated, tenant’s sign‑ups and settling‑in visits are all conducted in accordance with Link’s policies and procedures.

The successful candidate will work with colleagues to ensure that properties are advertised, voids works carried out and viewings are held to minimise void periods.

About You

As Property Management Officer, you will have experience of property management and lettings and knowledge of, and commitment to customer care, tenant participation and equal opportunities. You will have experience of managing arrears processes and experience of developing and implementing policies and procedures.

An understanding of housing repairs and maintenance and the Repairing Standard is essential for this role and the postholder will have a working knowledge and awareness of housing and letting agency legislation. You will have experience of handling complaints and experience of using MS Office including Excel, Word, Outlook and PowerPoint. This role also requires experience of using a housing management system and an excellent standard of education.

A Full UK driving licence and access to a car for work is required for this role.

What’s in it for you?

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’s values: Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

For a full list of benefits available to employees, please see the following link: https://www.linkhousing.org.uk/what-we-do/work-for-us/

You will work with colleagues who offer support to ensure our customers’ expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

How to Apply

Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button below. You must complete an application form to be considered for any of our vacancies but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.

We can offer suitable alternative methods to apply if requested including, although not exclusively, hard copy, Braille and audio. You can request these by emailing our Resourcing Team at [e-mail] and detailing which format you would require.

Please note that CV’s will not be considered.

Closing Date

Midnight on Monday 19 January 2026

Interview Date

Interviews are being held on Wednesday 28 January 2026 at C~urb’s Falkirk Office.

This post is subject to a Level 1 Disclosure check.

Link is an equal opportunities employer and we welcome applications from all sectors of the community. Our offices are fully accessible to wheelchair users and we will interview all disabled candidates who meet the essential criteria.