Property Customer Success Advisor

Michael Page; England; On-site; GBP 27,000 - 30,000; Full time

Job summary

A reputable property company in the United Kingdom is seeking a Customer Service Advisor to join its team near Stockbridge. The role involves handling customer inquiries, processing orders, and ensuring exceptional service. Ideal candidates will possess strong communication skills and experience in customer service. A competitive salary between £27,000 and £30,000 per annum is offered, along with opportunities for growth in a collaborative working environment.

Benefits

Competitive salary

Permanent position

Opportunities for professional growth

Supportive working environment

Qualifications

• Strong communication and interpersonal skills.
• Experience in a customer service role, ideally within the property industry.
• Organised approach with the ability to manage multiple tasks.
• Proficiency in using computer systems and software.
• Attention to detail and a focus on customer satisfaction.

Responsibilities

• Handle inbound calls and emails, providing prompt assistance.
• Process customer orders accurately and efficiently.
• Resolve queries and complaints with a solution-focused approach.
• Liaise with internal teams to ensure timely delivery.
• Build strong relationships with trade customers.

Skills

Strong communication and interpersonal skills

Experience in a customer service role

Proactive attitude and problem-solving skills

Job description

A reputable property company in the United Kingdom is seeking a Customer Service Advisor to join its team near Stockbridge. The role involves handling customer inquiries, processing orders, and ensuring exceptional service. Ideal candidates will possess strong communication skills and experience in customer service. A competitive salary between £27,000 and £30,000 per annum is offered, along with opportunities for growth in a collaborative working environment.