Property Condition Operative

Flagship Housing; Newmarket; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading housing provider is seeking a Property Condition Operative to focus on maintaining safe, functional properties. This role involves cleaning and treating mould, conducting inspections, and offering advice to customers to prevent future issues. Essential skills include excellent customer service and problem-solving, with a requirement for a full UK driving licence. The ideal candidate will be confident in communication and willing to participate in an on-call rota. Join us to help ensure our communities thrive.

Qualifications

• Confident when communicating to others in a clear and reassuring manner.
• Competent in Microsoft applications such as Outlook and Teams.
• Full UK driving licence required.

Responsibilities

• Cleaning and treating mould in properties.
• Advising customers on how to avoid damp and mould.
• Conducting basic property inspections for further works.

Skills

Excellent customer service

Problem-solving skills

Decision-making skills

Confident communication

Competent in Microsoft applications

Job description

Flagship Services is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Group. Join us to help create communities where people can put down roots, feel secure, and thrive.

We have an exciting opportunity for a Property Condition Operative to be a vital part of maintaining the safety and functionality of our properties being the first on site after a damp and mould report from our customers. You will be tackling damp and mould, in line with the new legal responsibilities under Awaab’s Law*.

Location: Newmarket, Cambridge and surrounding areas

Key Responsibilities

• Cleaning and treating mould
• Advising customers on how to avoid damp and mould in the future
• Conduct a basic property inspection to identify if further works are needed
• Supporting other trades where needed
• Providing excellent customer service

Minimum Essential Criteria

• Confident when communicating to others in a clear and reassuring manner
• Excellent customer service, problem-solving, and decision-making skills.
• Competent in Microsoft applications such as Outlook and Teams.
• Willingness to participate in the out-of-hours on-call rota.
• Full UK driving licence.

*Awaab’s Law, introduced in October 2025, requires social landlords to investigate significant damp and mould issues within 10 working days and take action within five. Emergency hazards must be made safe within 24 hours. At Flagship, we are committed to meeting these standards and ensuring our homes are safe, healthy, and compliant.

To view more details on this position, please use this link to view the Part I Play Statement.

At Flagship, we value your skills and offer training to enhance your abilities in people management, efficiency, and budget management. We are looking forward to building a safer and more sustainable community together with you.

Click here for details of the benefits of joining Flagship Services as a Building Maintenance Labourer.

Apply today by submitting your CV and supporting statement, letting us know why you are the right fit for this role. Remember to check your emails regularly, including your spam folders, for correspondence from us.

Applications may be reviewed, and interviews may commence before the closing date. We look forward to hearing from you!

Closing date: 12th January 2025 (Midnight)