Property Client Services Manager

Page Personnel; Accrington; On-site; GBP 35,000 - 40,000; Full time

Job summary

A respected healthcare management company in Accrington is looking for a Property Client Services Manager. The successful candidate will be responsible for fostering tenant relationships, managing facilities, and supporting compliance processes. This role offers a competitive salary ranging from £35,000 to £40,000 per annum, along with generous holiday entitlement, pension scheme, health cash plan, and continuous training opportunities. Ideal for those passionate about property and facilities management.

Benefits

25 days holiday per year (excluding bank holidays)

Generous Pension Scheme

Health Cash Plan

Employee Assistance Programme

Continuous Training for Personal & Professional Development

Blue Light Discount

Qualifications

• Minimum 2 years' experience in Facilities or Site Management.
• Experience in managing stakeholder engagements and communications.
• Background in building, property, or facilities management.

Responsibilities

• Act as the primary liaison for tenants, resolving queries.
• Manage facilities and services effectively.
• Coordinate tenant meetings and new work approvals.
• Support compliance processes and health & safety assessments.

Skills

Proactive approach and organisational skills

Strong relationship-building skills

Excellent service delivery

Strong communication skills

Financial management

Ability to prioritise under pressure

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Job description

Company Highlights

• Work in a rewarding, stable and supportive environment
• Excellent salary and benefits

About Our Client

The hiring organisation is a respected entity within the healthcare sector in the Accrington and East Lancashire area, focused on providing comprehensive property and facilities management solutions. They are committed to supporting community well‑being through their services.

Job Description

The Property Client Services Manager will :

• Act as the primary liaison for tenants, fostering positive relationships and resolving queries.
• Manage facilities and services effectively.
• Coordinate tenant meetings, variation requests, and new work approvals.
• Manage room bookings and maximise space utilisation.
• Support compliance processes, health & safety, and fire risk assessments.
• Maintain accurate site documentation, contact lists, and security records.
• Promote available space and facilitate site visits for prospective tenants.
• Encourage community engagement and health campaigns within sites.

The Successful Applicant

A successful Property Client Services Manager should have :

• A proactive, organised professional approach with strong relationship‑building skills.
• A passion for delivering excellent service.
• Minimum 2 year's experience in Facilities or Site Management.
• Strong communication and stakeholder engagement skills.
• Experience in financial management and budget monitoring.
• Ability to work independently and prioritise under pressure.
• Proficient in Microsoft Word and Excel.
• A background in building, property or facilities management in the real estate and property sector.

Desirable

• Knowledge of healthcare services and systems
• Health & Safety training (IOSH / NEBOSH)
• Experience in health centre or large facility environments

What's on Offer

The role of Property Client Services Manager benefits from :

• Competitive salary ranging from £35,000 to £40,000 per annum
• 25 days holiday per year (excluding bank holidays)
• Generous Pension Scheme
• Health Cash Plan
• Group Income Protection (subject to T&Cs)
• Employee Assistance Programme
• Continuous Training for Personal & Professional Development
• Blue Light Discount

If you are passionate about building services, facilities management and relationship building, this role in Accrington and East Lancashire could be the perfect fit for you. Apply now to take the next step in your career as an Property Client Services Manager!