Property Claims Handler / Desk Adjuster - Manchester/Hybrid

Exchange Street Claims ltd; Manchester; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading company is seeking a Property Claims Handler/Desk Adjuster to join its Manchester team. This hybrid role offers the opportunity for professional development towards becoming a Loss Adjuster, with responsibilities including handling claims up to £50k, negotiating settlements, and managing suppliers. Candidates should possess claims handling experience and excellent customer service skills, with support for CII qualification provided. Benefits include a competitive salary, pension, life assurance, and generous holidays.

Benefits

Contributory pension

Life assurance

25 days holiday plus bank holidays

Lifestyle discounts

Exam study support

Qualifications

• Previous claims handling experience required.
• Excellent customer service skills are a must.
• CII qualification or willingness to work towards it is encouraged.

Responsibilities

• Handle claims up to £50k from start to finish.
• Negotiate, settle, and manage repudiations.
• Record new losses and provide policy advice.

Skills

Claims handling experience

Customer service skills

Education

CII qualification or willingness to pursue it

Job description

Property Claims Handler / Desk Adjuster - Manchester/Hybrid

We are looking for an experienced Property Claims Handler to join the team in Manchester. Ideally, you will be office-based due to the nature of the claims and system access requirements, but you can move to a hybrid working arrangement with two days per week from home after training.

This role is perfect for someone seeking personal development and aspiring to become a Loss Adjuster or move into a more technical claims role with the necessary guidance and mentoring to help you excel and progress in your career.

You will handle claims up to £50k from start to finish, including negotiation, settlement, and repudiations. You will record new losses, provide policy advice, manage loss adjusters and suppliers, and ensure compliance with regulatory requirements.

You should have previous claims handling experience, excellent customer service skills, and ideally be CII qualified or willing to work towards it.

There's a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, various lifestyle discounts, and exam study support

Interestedapplicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims 0161 667 0428/[e-mail] Job Ref: CD-171. JA Ref:1006686 . For all other vacancies, take a look at our website - exchange-street.co.uk