Property Alterations Officer

Abri; Yeovil; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A community-focused housing association in Yeovil is looking for a Property Alterations Officer to provide vital administration support. This role involves managing requests from customers and stakeholders and ensuring compliance with building regulations. The ideal candidate should possess strong communication skills, knowledge of property standards, and a problem-solving mindset. The position offers the flexibility to work from home for part of the week, allowing for a great work-life balance.

Qualifications

• Experience in property management or alterations is a plus.
• Ability to manage and respond to requests and enquiries effectively.
• Collaborative approach to working with diverse customers and stakeholders.

Responsibilities

• Provide administration support for the Abri Permissions and Alterations team.
• Investigate and respond to customer requests and enquiries.
• Ensure adherence to statutory legislation and internal policies.

Skills

Strong communication skills

Interpersonal skills

Knowledge of building regulations

Problem-solving mindset

Attention to detail

Job description

Responsibilities

We're excited to be looking for a Property Alterations Officer to join our team where you'll provide full and effective administration support to make sure the effective management of all areas within the Abri Permissions and Alterations team.

You'll work manage, investigate and respond to all requests and enquiries received from customers, the business and stakeholders, which could include permissions, major and minor adaptions and Disabled Facilities Grant.

You'll work collaboratively with a diverse range of customers and external organisations, making sure adherence to relevant statutory legislation and internal policies and procedures.

Qualifications

We're looking for someone with a strong communication and interpersonal skills, possess knowledge of building regulations and property standards and have a problem-solving mindset and attention to detail. Previous experience in property management or alterations is a plus!

If you're looking for a next step in your career and want to make a real difference in your community, apply today!

You'll be working from our Yeovil office a minimum of three days per week to connect and collaborate with colleagues and the other two days can be worked from at a place of your choosing whether that's at another of our offices, a cafe or at home.