Project Support Officer

Kent Community Health NHS Foundation Trust; Greater London; On-site; GBP 24,000 - 27,000; Full time

Job summary

A community health organization in Greater London is seeking a Project Support Officer to provide comprehensive administrative support for outreach programs. The role requires excellent organizational and communication skills, with the ability to work independently and manage a busy workload. Ideal candidates will have NVQII Customer Care or equivalent experience and the ability to engage positively with diverse groups. This position offers a salary range of £24,937 to £26,598 pro rata per annum.

Qualifications

• Experience within a clinical service.
• Experience of undertaking a broad range of administrative/clerical duties.
• Experience of data entry systems with accurate keyboard skills.

Responsibilities

• Co-ordinate appointments with schools and other establishments.
• Manage and prioritise workload while working independently.
• Travel around London to provide project field support.

Skills

Good inter-personal skills

Ability to communicate and engage positively with children

Good organisational skills

Proven ability to work within a team

Ability to juggle unpredictable workloads

Education

NVQII Customer Care or equivalent experience

Job description

Go back Kent Community Health NHS Foundation Trust

Project Support Officer

The closing date is 05 January 2026

KCHFT Dental Services are a high profile, dynamic provider of NHS dental services across East Kent and London. Our philosophy is to keep the patient at the heart of everything we do.

Every person that works for our Service, regardless of their role, comes into contact with our patients and visitors and so is expected to uphold our values, lead and collaborate through partnership working and strive for excellence at all times. We look for people who are willing to go the extra mile, not because they are asked to, but because they are committed to being part of a healthcare team that delivers an excellent caring service to our patients.

We are currently looking for a Project Support Officer to provide efficient and comprehensive administrative support to the Senior Project Co‑ordinator and clinical teams delivering a broad range of large scale community outreach programmes.

You will act as an ambassador for the Service, promoting the highest standards of excellence in working practices. You will be responsible for the day to day project administration of community outreach programmes ensuring that the focus remains firmly on quality and safety.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Main duties of the job

You will co‑ordinate appointments with schools, nurseries, residential homes as well as other establishments and ensure stock is replenished within schools undertaking supervised tooth brushing, to ensure all managers and teams are appropriately supported.

You will be required to manage and prioritise your own workload, to work independently without direct supervision and to work as part of a team, exercising initiative in directing enquiries to the most appropriate member of staff. You will support a cohesive team approach and be able to develop and strengthen working relationships both internally and externally.

The post holder will need to be able to work in a very busy environment whilst remaining calm, so the ability to work independently, proactively and under pressure is important.

Excellent communication and interpersonal skills are required to act as a professional contact point for all enquiries with the ability to exercise tact, diplomacy and empathy. A positive attitude, excellent organisational and problem solving skills and a commitment to excellent customer service is essential.

You will be required to travel around London to provide project field support for clinical staff applying fluoride varnish programmes and other outreach programmes as and when required to meet Service need.

About us

Rated "outstanding" by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent.

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences.

We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission.

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work.

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both.

See where you can go with KCHFT career pathways.

Job responsibilities

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.

As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via [e-mail] quoting the vacancy reference number so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non‑clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We can't wait to meet you and welcome you to #teamKCHFT, #come to community.

Person Specification

Experience

• NVQII Customer Care or equivalent experience
• Experience within a clinical service

Experience

• Experience of undertaking a broad range of administrative/clerical duties

Experience

• Experience of data entry systems with accurate keyboard skills

Knowledge & Skills

• Good inter-personal skills
• The ability to communicate and engage positively with children
• Knowledge/experience of NHS procedures/processes

Knowledge & Skills

• Good organisational skills
• Ability to prioritise own workload
• Copy typing skills

Knowledge & Skills

• Proven ability to work within a team
• Proven ability to work independently using own initiative
• Understanding of Health & Safety issues

Personal Attributes

• High standards of numeracy and accuracy
• Methodical with an eye for detail

Personal Attributes

• Ability to juggle unpredictable workloads

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Kent Community Health NHS Foundation Trust

£24,937 to £26,598 a year pro rata per annum